downward vision sensor errors
568 2 2022-4-8
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djiuser_wfZS0pQAsyo7
lvl.1
Australia
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Hey guys I have several 'vision sensor errors" code 180016, 180030, 180031.  These are preventing me from taking off and it looks like the camera isn't working. I have contacted DJI support by email but I've had no reply.  I have downloaded the dji assistant 2 and followed a you tube tutorial which points at 'calibration' but there is not option available to do that.  Has anyone else had these issues?
2022-4-8
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DJI Susan
Administrator
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Hi there, I feel sorry for the issue. With these errors, you may need to send the unit back for further service.
Please fill out the online repair request on our official web and send it back. Here is the link: https://www.dji.com/us/service/repair
We will do our best to help this out.

Regarding the email reply issue, may I know if there is a ticket number that I can refer to? I will check it in our system and arrange for the team to reply to you as well.
2022-4-8
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djiuser_J949cr6vAyT0
lvl.1
Flight distance : 335932 ft

United States
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I'm a having a similar problem many   vision sensor connection  error but can't seem to find bad connection
2022-4-9
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