Holas, no puedo conectar mi dron al control; y el dron emite luz parpadeante entre rojo y verde (de forma continua)

Hello there djiuser_Ruz4CpVdV9WC. I am
sorry for the trouble this has caused and thank you for reaching out.
1. Does“not connect”mean that the aircraft
and the remote control are not connected, or the remote control and the mobile
phone are not connected?
2. At the same time, you can check the
light message in the picture below to confirm whether the traffic light is
flashing due to GPS signal or restricted flight area. For details, please refer
to the information below.
Thank you in advance.

DJI Natalia Posted at 4-12 02:01
Hello there djiuser_Ruz4CpVdV9WC. I am
sorry for the trouble this has caused and thank you for reaching out.
1. Does“not connect”mean that the aircraft

holas, que la aeronave y el control no se conectan.
gracias

djiuser_Ruz4CpVdV9WC Posted at 4-12 05:41
holas, que la aeronave y el control no se conectan.
gracias

Hello, there. Sorry for your inconvenience. If it prompts Aircraft Disconnected, please try the troubleshooting steps.
1. Please check your DJI FLY APP. Make sure it is the latest version and downloaded from our official website. Here is the link: https://www.dji.com/downloads/products/mini-se
2.  Please check whether the firmware of both remote controller and aircraft is the latest one.
3. Refer to the steps to link again.

4. Take out the SD Card and try again.
Please tell us your feedback after trying.

DJI Wanda Posted at 4-12 23:27
Hello, there. Sorry for your inconvenience. If it prompts Aircraft Disconnected, please try the troubleshooting steps.
1. Please check your DJI FLY APP. Make sure it is the latest version and downloaded from our official website. Here is the link: https://www.dji.com/downloads/products/mini-se
2.  Please check whether the firmware of both remote controller and aircraft is the latest one.

Hola,
hoy, me aparecio un mensaje de actualizacion de firmware(la imagen de la actualizacion en pantalla, al cargar DJI Fly no pude capturarla, pero si esas que adjuunto), pero no puede realizarse, porque la aeronave no se conecta.

Que puedo hacer?.

gracias

djiuser_Ruz4CpVdV9WC Posted at 4-13 05:13
Hola,
hoy, me aparecio un mensaje de actualizacion de firmware(la imagen de la actualizacion en pantalla, al cargar DJI Fly no pude capturarla, pero si esas que adjuunto), pero no puede realizarse, porque la aeronave no se conecta.

Hello, there. Sorry for any inconvenience. May we know have you tried the troubleshooting steps above?

DJI Wanda Posted at 4-13 19:44
Hello, there. Sorry for any inconvenience. May we know have you tried the troubleshooting steps above?

Hola, si se ha intentado los pasos indicados anteriormente, pero  aun no logro conectar el mando a la aeronave.
gracias

djiuser_Ruz4CpVdV9WC Posted at 4-13 19:48
Hola, si se ha intentado los pasos indicados anteriormente, pero  aun no logro conectar el mando a la aeronave.
gracias

Hello, there. Sorry for your inconvenience. We have sent you an instruction through PM. Please check and refer to the steps to update both firmware of your remote controller and aircraft. If you still can not link the remote controller to the aircraft after the firmware update, please contact our support through email.
Email address: support@dji.com

djiuser_Ruz4CpVdV9WC Posted at 4-12 05:41
holas, que la aeronave y el control no se conectan.
gracias

Hola, tengo el problema de la luz parpadeando en rojo y verde y mi mando no se conecta al dron, cual es la solucion? Gracias

Hola quería saber por qué mi drone dji mavic air titila la luz amarilla y no se conecta el control con mi teléfono ! Gracias

Ana Posted at 2022-6-19 15:15
Hola, tengo el problema de la luz parpadeando en rojo y verde y mi mando no se conecta al dron, cual es la solucion? Gracias

Hi, there.
We are sorry for the belated reply. May we know if your problem is resolved now and may we know what DJI drone are you currently using?

djiuser_dz8hMStlvQw9 Posted at 3-21 17:17
Hola quería saber por qué mi drone dji mavic air titila la luz amarilla y no se conecta el control con mi teléfono ! Gracias

Hi, there.
For your problem with the yellow light, could you please check the following steps and see if your problem can be resolved?
1. Confirm that the remote controller and the aircraft have been powered on.
Press the Power Button once and then press again and hold to power on the remote controller. The product gives a prompt sound when successfully powered on.
2. If there is an SD inserted, please remove the microSD card from the aircraft and restart it. After some third-party microSD cards are inserted, the aircraft may malfunction after the flight. You must rule out the microSD card’s effect on the aircraft. If there is no SD card installed, skip to the next step.
3. Switch the linking method between “Linking with the app” and “Linking with combination buttons”.For linking with the combination button method.
4. If it is invalid, check whether the remote controller has been updated to the latest version. Connect the remote controller to the app. After the connection is successful, check whether there is a prompt to update the firmware. If yes, update the firmware to the latest version and try linking again.
5. If the linking still fails, please check whether the aircraft firmware has been updated to the latest version. Connect DJI Assistant 2 and check the version. Update to the latest version and try linking.

Besides, may we confirm if your controller does not connect to the phone as well?
If yes, please check the following details at the same time:
1. Do you have any protective case mounted on your mobile phone? If so, it may cause poor contact between the connection cable and mobile phone. Please remove the case and try to connect them again.
2. Please disconnect the adapter cable on the left side of the remote controller and use the USB cable of your mobile phone to connect the remote controller and mobile phone through the USB port in the lower middle part of the remote controller handle, then check if the connection is successful.
3. Disconnect and reconnect the USB cable (from both the mobile phone and the remote controller), waiting 10 seconds before reconnecting the USB cable. If possible, retry with another USB
4. Restart the remote controller.
5. When using an Android device, if there is a prompt, be sure to tap [OK].
If a prompt appears on the DJI GO 4 stating that “Open DJI GO 4 when using this USB accessory is connected?”, tap [OK].
If there is no prompt, please instruct the user to enable USB Debugging on their mobile phone:
Launch the DJI GO/DJI GO 4 app, and go to Profile > Settings.

Thanks in advance.

Hola, al intentar conectar mi dji mavic mini, se queda parpadeando una luz amarilla y no me conecta el dron. Al dejar pulsado el botón de encendido para que se reconecte, no funciona, no se pone en modo reconexión. ¿qué puedo hacer?

Muchas gracias

djiuser_jIQa1ixLKjXz Posted at 4-8 06:43
Hola, al intentar conectar mi dji mavic mini, se queda parpadeando una luz amarilla y no me conecta el dron. Al dejar pulsado el botón de encendido para que se reconecte, no funciona, no se pone en modo reconexión. ¿qué puedo hacer?

Muchas gracias

Hi there, please follow the tutorial below to pair your drone and remote controller again to see if it works.

Hola, tengo un dron Mini se.
No prende la luz ni amarilla ni verde..
Solo prende la luz roja cuando pongo " localizar mi dron " pero fuera de eso en los vuelos que he hecho nunca a prendido ningún otro color el LED. ¿A que se debe esto y que tengo q hacer?

djiuser_Qm92wlffXCvS Posted at 12-28 19:02
Hola, tengo un dron Mini se.
No prende la luz ni amarilla ni verde..
Solo prende la luz roja cuando pongo " localizar mi dron " pero fuera de eso en los vuelos que he hecho nunca a prendido ningún otro color el LED. ¿A que se debe esto y que tengo q hacer?

Hello, there. Sorry for the inconvenience. Can we have a video to look at the indicator light patterns?

como lo soluciono?

Ana Posted at 2022-6-19 15:15
Hola, tengo el problema de la luz parpadeando en rojo y verde y mi mando no se conecta al dron, cual es la solucion? Gracias

como lo soluciono? tengo el mismo problema