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DJI Pilot crashes on Samsung Galaxy s22
2028 5 4-16 10:24
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WaupacaFD
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Flight distance : 166988 ft

United States
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Just upgraded to a new Samsung Galaxy S22 phone and DJI Pilot no longer works...keeps crashing.  Tried everything known, even downloaded app from DJI and no success.
4-16 10:24
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DAFlys
Captain
Flight distance : 52729095 ft
United Kingdom
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Are you running Android 12,  its not very compatible with older apps like this.
4-17 00:20
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DJI Gamora
Administrator

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Hi, there. Sorry to hear about the issue you've encountered. May I confirm that you're using the Android 12? If so, our engineers were aware of this issue and working on it. Please wait patiently.
Currently, you can temporarily use an Android phone with a lower system version. Thank you for your understanding and support.
4-19 00:52
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flubber87
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Denmark
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DJI Gamora. It's nice that your engineers are working on a solution happy days.. I just don't think that it is a solution to suggest a phone/tablet with a lower android version. Most people doesn't have a device with a lower system version.
5-17 01:09
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fanse7cb034d
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United States
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DAFlys Posted at 4-17 00:20
Are you running Android 12,  its not very compatible with older apps like this.

It's a polite way of saying "go away - we know about the bugs".
9-5 07:04
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DAFlys
Captain
Flight distance : 52729095 ft
United Kingdom
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fanse7cb034d Posted at 9-5 07:04
It's a polite way of saying "go away - we know about the bugs".

They have now released newer versions with better support. but Android made a change to security recently that broke things again.  
9-6 01:35
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