DJI Thor
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Flight distance : 13602 ft
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FlyRacer Posted at 4-20 23:30
I understand that dji now says that the garantee is over and there is no replacement for the batteries, but in some situations u have to look on it individually for the customer. It cant be right that i spent so much money for those products and then ALL three batteries ar fully discharged and i can now throw them in the garbage… no customer service in my case. and the statement that if I ask again for a better offer the dji support said that thy will no longer answer to my emails I find extremely unprofessional, ive never heared such a statement from a service, totally inacceptable. I will communicate this experience in other communities and in my near familly and friend orientation..
Hi, there. Sorry to hear about this. Since we have thoroughly explained the details and provided the best final offer, we hope you can take full consideration. If you have other inquiries, we will be glad to help you solve your issue. Thanks for your understanding. |
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