Need to download latest app for DJI Spark compatable with Samsung A52.Having issues. Can anyone help?

Hi, there.Thank you for reaching out. Besides, please enable or allow "install unknown apps" to be installed on your device under the settings. Please download the latest version of DJI Go 4 from our official website. Here is the link: https://www.dji.com/downloads/djiapp/dji-go-4

DJI Gamora Posted at 4-26 02:48
Hi, there.Thank you for reaching out. Besides, please enable or allow "install unknown apps" to be installed on your device under the settings. Please download the latest version of DJI Go 4 from our official website. Here is the link: https://www.dji.com/downloads/djiapp/dji-go-4

Thanks. I have tried to look up the link you gave me. I get a 404 websites cannot be reached message and redirected to the DJI main website.

Garrick Burl Posted at 4-26 04:13
Thanks. I have tried to look up the link you gave me. I get a 404 websites cannot be reached message and redirected to the DJI main website.

Hi there. We're sorry for this trouble. Can you please try the link below? Thank you.


https://www.dji.com/downloads/djiapp/dji-go-4

DJI Paladin Posted at 4-26 15:30
Hi there. We're sorry for this trouble. Can you please try the link below? Thank you.

Hi,

i've did. App crashes at starting.
Yes, i tried to reinstall.
Yes, i tried to clean data.
Yes, i tried in airplane mode.

App still crashing on Samsung A52.

labigabi Posted at 5-27 22:24
Hi,

i've did. App crashes at starting.

Thank you for your response. As per checking here, it seems that the mobile device is not listed on our compatible device and this might be the main cause of the issue. Kindly please refer to the link that I sent above for you to check the list of compatible devices. Thank you for your understanding and support.

Hello. It's been more than 2 months since my drone turned into a useless brick due to wonderful work of DJI app. Re-installing the app directly from APK file works for some phones, but for most it doesn't. Do I have to play a guessing game and change my smartphone severl times to fly my drone at last?

I have a Samsung A72 and the app was working until update. I have Dgi spark. Downloaded APK downloader, did uninstall Go 4 and reinstall.  Stil not working. Followed all instructions still no luck.
Whats the use of flying DGI drone which is expensive and you cannot fly it.

Maybe we must get rid of it and start flying drones that work. This is a problem for a long time and is absolutely unacceptable. People must not buy Dgi drones.

I also have an Samsung A52. I require my Mavic 2 pro for industrial inspections. Am I really going to be forced to buy a new cell phone just to reinstall the latest update? I am part of a drone aerial inspection company and we have been having discussions about moving away from DJI products and this is a clear example of why. DJI Please provide a fast solution.

It absolutely has something to do with the driver and the chipset in our phones. I think the Samsung uses the XNO chipset versus the Qualcomm same with my pixel. My new pixel pro 6 has the new tensor chip.. some reason DJI doesn't want to write drivers for these new chips.

My question is this..  Why does the litchie app work?.. how is this third party able to make It's app work?  Tell me about the flight right now with the Litchy app on my Samsung A54. How are they able to solve the driver problem but DJI can't go figure and I agree with whoever says it's time to switch. If they are not going to support us by giving us an app that works,  then it is time to go.. I hear good things about Autel lately..

buenas  tardes, tengo un celular samsung A72 , intento abrir la aplicacion DJI GO 4 pero me sale este anuncio "Permitir acceso a los servicios  de ubicación y almacenamiento externos para que DJI GO guarde fotos , videos y  registros de vuelo ,importe archivos en el editor y muestre su ubicación en el mapa"

roger rojas padilla Posted at 11-9 13:18
buenas  tardes, tengo un celular samsung A72 , intento abrir la aplicacion DJI GO 4 pero me sale este anuncio "Permitir acceso a los servicios  de ubicación y almacenamiento externos para que DJI GO guarde fotos , videos y  registros de vuelo ,importe archivos en el editor y muestre su ubicación en el mapa"

Hello there, Roger. The app needs your permission to use your storage to save your media files. Please go to your phone settings, select "Apps" and tap the DJI Go 4 app. You will see "Permissions" and look for the storage permission. You will have the option to allow access or not. Have a great day.