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Care Refresh bundle with Fly More package
121 4 4-28 02:34
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laye
lvl.1

United Kingdom
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Hi all

I'm new to DJI world and I just purchased a Mini2 FMC from Amazon (https://www.amazon.co.uk/gp/product/B07FS4Q3TH/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&th=1) which came with a Care Refresh bundle.

I have just activated the drone and going through the tutorials. I logged into my account dji.com but I can't find a way to check if my Care Refresh is activated.

When I go to this page to activate it: https://service.dji.com/care/active?site=djicare&from=process
it's asking for Activation Code, but where would I find such a thing? The Amazon says Care Refresh is auto-activated so I just want to know if it has been activated.

I don't want to start flying the thing without knowing that my cover is actually active.

Any help will be greatly appreciated.

Thanks.


4-28 02:34
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please send us your serial number via PM for us to check it here on our end? Please keep us posted. Thank you for your valued support.
4-28 17:12
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djiuser_Vu4xyq4FApJi
New

Germany
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Same Case here, no code, card , instruction how to get the famous Care Refresh Code
5-6 17:18
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Bob-Mini-2
Captain
Flight distance : 28041 ft
United States
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DJI Paladin Posted at 4-28 17:12
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please send us your serial number via PM for us to check it here on our end? Please keep us posted. Thank you for your valued support.

I have just received my Mavic Air2 from B&H Photo, but do not know about any code.  I do want to purchase Care Refresh.  Do you want the Serial Number?
6-25 17:40
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Bob-Mini-2 Posted at 6-25 17:40
I have just received my Mavic Air2 from B&H Photo, but do not know about any code.  I do want to purchase Care Refresh.  Do you want the Serial Number?

Thank you for reaching out, Bob. Kindly please try to access the link below for you to possibly purchase the care plan. Thank you for your valued support.

https://store.dji.com/product/dj ... ir-2?from=store-nav
6-28 03:31
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