Drone AV
lvl.4
Flight distance : 246650 ft
United States
Offline
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I have received an email on Oct 3, 2022 with the subject: "UPS Label Created - <tracking number>. But there is no shipping label that I can download and print.
I took the email to a nearby UPS Store, the staff said this email has just the tracking number and shipping information, but there is no shipping label. The staff told me to call the UPS Customer Service to get the shipping label. So, I did called the UPS customer service and the agent found this tracking number record as well. Also, the agent cannot find the shipping label. Eventually, I went to the UPS Store again and let the staff there talked to the UPS Customer Service agent. After all the confusion, they both said I needed to ask DJI to send me a shipping label.
If you have an email address, I can send you the email I have received. Since this email has some of my personal information, I do not think I should upload to this forum.
Please help to resolve the issue. Mainly, I need DJI to send me a shipping label, so I can download and print it out and attach to the Drone for shipping.
One more question, how can I package the P4Pv2.0 for shipping ? Will UPS provide the box ? Please let me know what I should do.
Thanks
Sam. |
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