GPS DISCONECTED
424 8 2022-4-29
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fans932de7f7
lvl.2
Flight distance : 37467 ft
Greece
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Hello , i try to fly my drone but i can not because it says that gps disconected.
I have the firmware updated i set again the compass and the imu but i have also the same problem.
Yesterday all was normal , i fly regurarly withoiut any problem or anything else.
Any idea please?
Thank you
2022-4-29
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi fans932de7f7. Thank you for reaching DJI Forum. Sorry to read about this issue you've encountered. Could you please provide us a screenshot of what you can see on the camera view and on the overall status? In addition, to clarify the statement,  set again the compass and IMU, you've successfully calibrated the sensors of the drone? Thank you.
2022-4-30
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MassDrone
Second Officer
Flight distance : 894642 ft
United States
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You probably have a disconnected or failed GPS unit. Don't worry. I just posted about an intermittent GPS failure in my P4P. DJI was able to repair it for a very reasonable cost in very short time. Your mileage may vary...
2022-4-30
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NAPAIKE
lvl.2
Flight distance : 37467 ft
Greece
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DJI Paladin Posted at 4-30 06:35
Hi fans932de7f7. Thank you for reaching DJI Forum. Sorry to read about this issue you've encountered. Could you please provide us a screenshot of what you can see on the camera view and on the overall status? In addition, to clarify the statement,  set again the compass and IMU, you've successfully calibrated the sensors of the drone? Thank you.

2022-5-1
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DEUCEDOG
First Officer
Flight distance : 2501575 ft
United Kingdom
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Try moving your drone outside away from tall buildings and restart it
When indoors the thick walls and glass etc can block or weaken the GPS signal
hope this works for you ,let us know how you get on
2022-5-1
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NAPAIKE
lvl.2
Flight distance : 37467 ft
Greece
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DEUCEDOG Posted at 5-1 13:56
Try moving your drone outside away from tall buildings and restart it
When indoors the thick walls and glass etc can block or weaken the GPS signal
hope this works for you ,let us know how you get on

I have already did that but with the same results.
Thank you
2022-5-1
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DEUCEDOG
First Officer
Flight distance : 2501575 ft
United Kingdom
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NAPAIKE Posted at 5-1 23:18
I have already did that but with the same results.
Thank you

Ok also make sure your take off area does not contain any steel , this can sometimes affect the systems
2022-5-2
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DJI Paladin
Administrator
Flight distance : 318 ft

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Thank you for keeping us posted. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period for each part, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding.
2022-5-4
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ro_flyer
First Officer
Flight distance : 7557283 ft
Brazil
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DEUCEDOG Posted at 5-1 13:56
Try moving your drone outside away from tall buildings and restart it
When indoors the thick walls and glass etc can block or weaken the GPS signal
hope this works for you ,let us know how you get on

Thanks for this good info.
2022-5-12
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