DJI Air 2s - How to remove front lens glass
2578 9 2022-5-1
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adsrabs
lvl.1
United Kingdom
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Hi all. Just wondering if anyone knows how to remove the front lens glass on the air 2s? I don't mean the ND filter, I mean the actual glass of the lens. I had a small bump which has left the lens with a slight scuff.

I see there are a few places online where you can buy a replacment piece of glass but can't find anywhere that tells you how to get the thing off.

Thanks.
2022-5-1
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ahsposo
lvl.3
Flight distance : 589400 ft

United States
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You are not referring to the glass in the frame that removes for replacing with Nuetral Density. You are referring to the lens behind that?
You damaged the front of your lens because you were flying without that?

If not, you grasp the outside frame of the filter and turn counter clockwise about a sith of a turn, pops right off.

If you were flying without it, what were you thinking? The filter was getting in the way?
2022-5-1
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adsrabs
lvl.1
United Kingdom
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ahsposo Posted at 5-1 09:54
You are not referring to the glass in the frame that removes for replacing with Nuetral Density. You are referring to the lens behind that?

yes that's correct.
2022-5-1
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Andre Laf
lvl.4
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Canada
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actually mine came with the frame only and no clear glass, plus a case with the 4 nd filters
2022-5-1
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fans69aca5e6
lvl.1
United Kingdom
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Andre Laf Posted at 5-1 13:31
actually mine came with the frame only and no clear glass, plus a case with the 4 nd filters

Yeah exactly. I was flying with frame only.

I can see the actual lens inside is not effected, it’s just the piece of glass on the outside which has been scratched.
2022-5-1
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi, thank you for reaching out. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period for each part, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding.
2022-5-1
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djiuser_SHF0ttgVzkWy
New
Flight distance : 75561 ft
Ireland
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Mine also has no glass is this normal? When I replace with ND filter they all have glass but not the non ND  filter.
2023-3-18
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djiuser_SHF0ttgVzkWy
New
Flight distance : 75561 ft
Ireland
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Mine also has no glass is this normal? When I replace with ND filter they all have glass but not the non ND  filter.
2023-3-18
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DJI Wanda
Administrator
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djiuser_SHF0ttgVzkWy Posted at 3-18 23:20
Mine also has no glass is this normal? When I replace with ND filter they all have glass but not the non ND  filter.

Hi, there. Would you please expand the information?
Is the lens that does not have glass in the camera frame or anything else?
2023-3-19
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FabioV
Second Officer
Flight distance : 961437 ft
Italy
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djiuser_SHF0ttgVzkWy Posted at 3-18 23:21
Mine also has no glass is this normal? When I replace with ND filter they all have glass but not the non ND  filter.

The frame is only a placeholder for the filters. It is not expected to bring any lens.
2023-3-20
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