perina98
lvl.1
Slovakia
Offline
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DJI Wanda Posted at 5-2 17:04
We apologize for your inconvenience. As a non-DJI-authorized accessory/software was used during your flight and caused damage, you are not eligible to use the DJI Care Refresh replacement coverage in this case. We recommend you use a DJI-authorized accessory/software during regular flights. The terms of service (P5, (3)) can be viewed through this link: https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/djicare-series/Terms%20of%20Service%20of%20DJI%20Care%20Refresh.pdf
About your feedback on our online chat service, we will forward it to our designated teams and improve the service later.
Thank you for your understanding. Okay, just to make things clear, I have not yet used any third party app, and have not yet crashed my mini. |
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