Getting an error with the map when trying to unlock!  Please fix!  Need to get an unlock

Hello there TooFlyRyGuy. I am sorry for the trouble this has caused and thank you for reaching out. For us to be able to assist you with regards to this matter. Kindly please contact our DJI FlySafe department by sending an email to flysafe@dji.com for us to be able to assist you. Again, I am sorry for the trouble and thank you.

Yeah I did that. 6 hours with no response.  I have 18 hours left before I need the unlock. Please fix this ASAP!

TooFlyRyGuy Posted at 5-2 20:19
Yeah I did that. 6 hours with no response.  I have 18 hours left before I need the unlock. Please fix this ASAP!

Sorry to hear about that. Could you send your email address via PM to me? We cannot find your email with your forum email address, please have a double-check. We will forward it to our team and assisted you to expedite the progress. Please rest assured.

I just unlocked a zone without any issue,  perhaps try doing it via the controller or from another browser.

I am having the exact same problem, have trying for over a week to get it unlocked. With the same error as above.. Please assist.

djiuser_1RfRZYe07dDR Posted at 11-21 01:18
I am having the exact same problem, have trying for over a week to get it unlocked. With the same error as above.. Please assist.

Hi, there. We are sorry for the inconvenience caused. Please send an Email to our DJI Flysafe department: flysafe@dji.com
We will check your problem and reply to you asap, please don't worry.
Thank you for your feedback again.

Exactly the same problem. Very frustrating when you drive for 3 hours to get somewhere!!!