DJI FPV vision sensor calibration error
2098 2 2022-5-2
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teemokhin
lvl.1
Flight distance : 9314 ft
United Kingdom
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Hi everyone.
First time posting here as I usually don't tend to ask questions before I do my research, but I am now totally stuck.

Recently bought DJI FPV drone and it has come up with Vision Sensor Calibration error.

Tried usual things, restarted a drone, updated, re-calibrated IMU, cleaned the sensor lenses, downloaded DJI Assistant 2 app and tried to calibrate vision sensors through it, but that's when the issues continued. After connecting the drone, I can clearly see the calibration dots, but the 2 screens at the bottom (sensor images) are completely black although they have green ticks in the corners.

Spent all day trying to resolve the issue with no luck so hopefully someone can help me here!

Many thanks and I hope everyone is having an amazing day!
2022-5-2
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi, thank you for reaching out. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period for each part, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding.
2022-5-2
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teemokhin
lvl.1
Flight distance : 9314 ft
United Kingdom
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Thank you for a prompt response. I will contact my local retailer for an exchange.
2022-5-3
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