DJI Stephen
DJI team
Offline
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please and kindly please try to uninstall and reinstall the DJI Go 4 application from this DJI Link ( https://www.dji.com/downloads/djiapp/dji-go-4 ) to see if the issue will still persist? If the issue still persist, kindly please try using a different recommended mobile device and download the DJI Go 4 application for us to be able to isolate the said issue. Thank you. |
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