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Dji4 app keeps crashing.
333 3 5-6 09:20
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djiuser_yffA7YICYkDa
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Flight distance : 25728 ft

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Why has DJI not fixed this problem, i cannot fly my Mavic2 Zoom, the app keeps crashing after last update.
5-6 09:20
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DJI Stephen
Super Moderator

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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please and kindly please try to uninstall and reinstall the DJI Go 4 application from this DJI Link ( https://www.dji.com/downloads/djiapp/dji-go-4 ) to see if the issue will still persist? If the issue still persist, kindly please try using a different recommended mobile device and download the DJI Go 4 application for us to be able to isolate the said issue. Thank you.
5-6 20:54
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djiuser_qCVtlm38kaqs
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Belgium
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How I God green earth are u saying to use a different device? I have a new phone and a new DJI drone and the app does not work!! I payed for this service pith the device! Make is so your app works! I will be returning my drone I think...
5-9 22:29
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djiuser_yffA7YICYkDa
lvl.1
Flight distance : 25728 ft

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Well I fixed the problem, go to DJI website and download the app from their site.
5-10 08:31
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