DJI Thor
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Flight distance : 13602 ft
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MaxeeRC Posted at 5-8 04:39
I have already done it as well as with other phones of all sizes. Still the same! Initially, when the gimbal takes off and is in a vertical position, that's ok ... the problems start when I change to a horizontal position. It doesn't matter what size the phone is, as well as whether it has a connection to the MIMO application. The problem occurs only in the horizontal position, and I record (16: 9), which for now disqualifies the gimbal from use, and it is just unpacked, so the problem is from the very beginning.
Hi, MaxeeRC. Sorry for the accident. Please contact our support via support@dji.com to start a replacement case and send it in, we will help to take care of it. Besides, could you please PM me with your SN? We will keep an eye on your case and try our best to help you out. Thank you.
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