When i connect the mini 2 controller to my s22 ultra and turn on the controller, it seems to lose connection every x seconds. A charging indicator pops up on my phone screen and dissapear every x seconds. It wont connect to the drone.

I tried another cable, powering off and on. Normal charging on phone works without a problem. Does anyone recognize this problem or have an solution.

Hi, there. Sorry for the issue you've encountered. May I confirm if the phone could connect to the remote controller and did't lose the connection when you tried another cable?

Thats correct. I tried another brand new cable as well. Also different normal charging cables.

It does connect because the charging percentage pop up shows for a second, then after a few seconds the charging pop up shows up again and this keeps repeating. So its connecting and disconnecting on its own or so it seems

MarcoDJIMini2 Posted at 5-8 03:25
It does connect because the charging percentage pop up shows for a second, then after a few seconds the charging pop up shows up again and this keeps repeating. So its connecting and disconnecting on its own or so it seems

Hello, there. Sorry for your inconvenience. For this case, we suggest you use another cable which can contact the phone normally.

To bad, same result every 10 seconds the charging icon pops up i haven't flown my mini 2 for weeks now and getting desperate

MarcoDJIMini2 Posted at 5-9 11:29
To bad, same result  every 10 seconds the charging icon pops up  i haven't flown my mini 2 for weeks now and getting desperate

We noticed that you mentioned that you tried another cable and it works without a problem. May I double confirm whether the charging icon will also constantly pop up when using this cable? If it's convenient, you can try to clean the connection port of the remote controller and your phone to see if it helps. If possible, please test with another mobile device to see if the issue still exists.

No, the phone charges with no problem with another canle, no repeating charging icon either. Other cable from the remote doesnt work. I switched off (super) fast charging and restarted my phone, that does work so far. So in case someone else has the same problem, this may solve the problem. Thx for the other advise

MarcoDJIMini2 Posted at 5-9 21:11
No, the phone charges with no problem with another canle, no repeating charging icon either. Other cable from the remote doesnt work. I switched off (super) fast charging and restarted my phone, that does work so far. So in case someone else has the same problem, this may solve the problem. Thx for the other advise

Glad to know you've solved the issue. In addition, thank you for sharing your experience here. If there is anything else we can help you with, please feel free to contact us.

I am having the same issue that popped up out of nowhere??!!  I am leaving to the head on vacation Friday and was pumped up about getting drone pics and vids.  But now I am stuck with the rapid connecting disconnecting issues.  I tried to turn off all battery functions and it still didn't work.  Anyother solutions?

That is a bummer, did you restart your phone after disabling quick charge? Maybe you can try to reset your cache in the app also, seems to be the solution to other problems to. Good luck!

I am having the same issue. I never had this happen with my mavic mini but I just tried to use my mini 3 pro for the first time and it is constantly popping up the battery charging icon

djiuser_jdq7sZukDTdI Posted at 9-24 15:17
I am having the same issue. I never had this happen with my mavic mini but I just tried to use my mini 3 pro for the first time and it is constantly popping up the battery charging icon

Hi there, we are sorry to know about this issue. Please ensure the cable is plugged in well. If possible, please test with another cable or phone to see if the charging message still pops up constantly.

Having the same issue. Tried with my wife's phone and it worked but I can't use her phone every time I want to fly. It used to work for me and randomly stopped working out of nowhere. I've tried allowing all permissions, clearing cache, data, disabling fast charging, restarting, reinstalling, everything. Nothing is working. Charging icon appears and disappears when I plug in my phone.

fans97af69ce Posted at 12-30 23:34
Having the same issue. Tried with my wife's phone and it worked but I can't use her phone every time I want to fly. It used to work for me and randomly stopped working out of nowhere. I've tried allowing all permissions, clearing cache, data, disabling fast charging, restarting, reinstalling, everything. Nothing is working. Charging icon appears and disappears when I plug in my phone.

Hello, there. Sorry for the inconvenience. May we know did you try with different cables or if have you ever observed that along which direction the connection remains longer?

DJI Wanda Posted at 12-31 00:12
Hello, there. Sorry for the inconvenience. May we know did you try with different cables or if have you ever observed that along which direction the connection remains longer?

Yes I also tried different cables. I didn't really notice any difference in how long the connection stayed. Charging icon appears and disappears on my phone about every 5 seconds.

fans97af69ce Posted at 12-31 10:51
Yes I also tried different cables. I didn't really notice any difference in how long the connection stayed. Charging icon appears and disappears on my phone about every 5 seconds.

May we know did you try with different phones?

Same issue with my new s23 ultra. I have tried all suggestions and nothing has worked. As soon as I plug into the remote the charging notification flashes on and off repeatedly until I unplug. Has dji come up with a fix to this problem? Old note 10 works but I don't plan on keeping it.

djiuser_QYa6KxznpDcG Posted at 9-22 05:11
Same issue with my new s23 ultra. I have tried all suggestions and nothing has worked. As soon as I plug into the remote the charging notification flashes on and off repeatedly until I unplug. Has dji come up with a fix to this problem? Old note 10 works but I don't plan on keeping it.

Hi, djiuser_QYa6KxznpDcG. Thank you for reaching out. Just to confirm, are you using an RC-N1 like the photo below?

MarcoDJIMini2 Posted at 2022-5-8 03:23
Thats correct. I tried another brand new cable as well. Also different normal charging cables.

Mine does the same thing

Mine is a S23 Ultra. And it does the same charging pop-ups. Every few seconds I can use my son's older phone and it'll work. But it will not work on my S23 Ultra. I just keep same charging Symbol pop-up.

djiuser_7oopKES1u0DS Posted at 11-23 15:09
Mine is a S23 Ultra. And it does the same charging pop-ups. Every few seconds I can use my son's older phone and it'll work. But it will not work on my S23 Ultra. I just keep same charging Symbol pop-up.

Hi there, thank you for reaching out. You could try follow the below steps and try if it helps. Thanks.

1. Please try to use with another cable.
2. Please also clean the connection port of the remote controller and your phone.

BigEdAssassin Posted at 2022-7-17 09:29
I am having the same issue that popped up out of nowhere??!!  I am leaving to the head on vacation Friday and was pumped up about getting drone pics and vids.  But now I am stuck with the rapid connecting disconnecting issues.  I tried to turn off all battery functions and it still didn't work.  Anyother solutions?

ich habe das gleiche Problem. Ich habe aber gesehen wo das Problem ist. Vom ein und ausstecken hat es die Leiterbahnen auf der Platine des Kontrollers abgelöst. Zuerst noch ein neues Kabel gekauft. fR. 9.- WOHL ETWAS ÜBERTRIEN FÜR 10 cm KABEL. Apple grüsst.
Aber was mich noch viel mehr stört, dass das Handy geladen wird von der Kontroller Batterie. Was ich an Literatur gefunden habe lässt sich das bei ANDROID SYSTEMEN NICHT DEAKTIVIEREN, WOHL ABER BEI APPLE SYSTEMEN.
Habe eine 2. Akku gekauft der nach dreiviertel Jahr und defekt war. Es hat geheissen, dass es keine Garantie mehr ist. Das Wort " KULANZ "  ist bei DJI unbekannt. Leider sehr zum Ärgernis für die Kundschaft und kundenzufriedenheit.Gut gibt es noch andere ANBIETER MIT EBENBÜRTIGEN ANGEBOTEN.
Antworten dauern viel zui lang. Wenn ich eine Rezension schreiben müsste gäbe es nur 2 Sterne von 5.
Also Kundendienst und  vorallem die Kulanzleistungen  lassen sehr zu wünschen übrig.

Herby1301 Posted at 12-10 21:15
ich habe das gleiche Problem. Ich habe aber gesehen wo das Problem ist. Vom ein und ausstecken hat es die Leiterbahnen auf der Platine des Kontrollers abgelöst. Zuerst noch ein neues Kabel gekauft. fR. 9.- WOHL ETWAS ÜBERTRIEN FÜR 10 cm KABEL. Apple grüsst.
Aber was mich noch viel mehr stört, dass das Handy geladen wird von der Kontroller Batterie. Was ich an Literatur gefunden habe lässt sich das bei ANDROID SYSTEMEN NICHT DEAKTIVIEREN, WOHL ABER BEI APPLE SYSTEMEN.
Habe eine 2. Akku gekauft der nach dreiviertel Jahr und defekt war. Es hat geheissen, dass es keine Garantie mehr ist. Das Wort " KULANZ "  ist bei DJI unbekannt. Leider sehr zum Ärgernis für die Kundschaft und kundenzufriedenheit.Gut gibt es noch andere ANBIETER MIT EBENBÜRTIGEN ANGEBOTEN.

Hi there, may I know the model of the device and controller you used?

Also for the battery issue, have you contacted with our service support before? You could share us the battery SN to double-confirm, thanks.