djiuser_OYYD77rsR7QA
New
Flight distance : 99154 ft
United Kingdom
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@DJI Support
I have read your reply template that you seen to copy & paste back to pretty much every user who has flagged that the DJI Fly app isn't working and keeps crashing!
Your Website still states that the Galaxy S20 is a supported device,
"Requires Android 6.0 or above. Compatible with Samsung Galaxy S21,Samsung Galaxy S20,Samsung Galaxy S10+,Samsung Galaxy S10,Samsung Galaxy Note20,Samsung Galaxy Note10+ ,Samsung Galaxy Note9,HUAWEI Mate40 Pro,HUAWEI Mate30 Pro,HUAWEI P40 Pro,HUAWEI P30 Pro,HUAWEI P30,Honor 50 Pro,Mi 11,Mi 10,Mi MIX 4,Redmi Note 10,OPPO Find X3,OPPO Reno 4,vivo NEX 3,OnePlus 9 Pro,OnePlus 9,Pixel 6,Pixel 4,Pixel 3 XL"
yet you ask every user out there to try "another device" well unfortunately I personally dont have another device to try this on. in addition i can only hazard a guess nobody else has another device just laying around that can be used either. so may i make a suggestion!
DJI either FIX this bug!
or
DJI send out compatible devices to everyone having the issue!
Clearly the problem is with the compatibilty of the Android Versions & recent updates, yet Zero Constructive feedback or fix has been provided to the end user from DJI!
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