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Motor lock error
391 5 5-13 19:45
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guydrones123
lvl.2

Canada
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I have a P4 multispectral and having motors locked 100018 code  please help
2AA0998F-7365-48C4-B8FE-27FAE08208DC.jpeg
5-13 19:45
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hello, there. Sorry for your inconvenience. May we know which APP are you using? If you use iOS Pilot App, please kindly change to the GS Pro APP to see if it works. Thank you. Here is the link: https://www.dji.com/id/downloads/djiapp/dji-gs-pro
5-13 22:55
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guydrones123
lvl.2

Canada
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DJI Thor Posted at 5-13 22:55
Hello, there. Sorry for your inconvenience. May we know which APP are you using? If you use iOS Pilot App, please kindly change to the GS Pro APP to see if it works. Thank you. Here is the link: https://www.dji.com/id/downloads/djiapp/dji-gs-pro

Hi This doesnt solve the issues now I am getting Motors locked as well as low rtk
5-27 20:09
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DJI Thor
Administrator
Flight distance : 13602 ft
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guydrones123 Posted at 5-27 20:09
Hi This doesnt solve the issues now I am getting Motors locked as well as low rtk
Sorry for your inconvenience. May we know whether the drone is being used indoors? If yes, please go outdoors and restart the drone to see if it works. Besides, may we know the SN of your drone? You may send it to us via PM. Thank you.
5-29 05:24
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djiuser_eCA5jSwERbj3
lvl.1

Portugal
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guydrones123 Posted at 5-27 20:09
Hi This doesnt solve the issues now I am getting Motors locked as well as low rtk

Hello "guydrones123"! I having the same problem with my P4M; and camera looks off. Did you solve your problem? How?
6-11 07:11
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guydrones123
lvl.2

Canada
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Yes , downgrade the firmware of drone and controller two version lower , then use upgrade back to current version it will then ask to update the flight database do that it should be kk after
6-13 10:11
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