ESC Error when trying to activate motors.
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Goodfella0912
lvl.1
Flight distance : 8907 ft

United States
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Hello!I have recently updated tothe newestfirmware and ever since, when I go to try and activate my motors, I receive the ESC Status Error. My drone has worked just fine before the update.Is there any thing thatanyone can dofor me? Thank you in advance!

Chris
2022-5-14
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble that this has cuased. Can you please confirm if the drone experience a hard landing before? In addition, could you please try to calibrate the IMU and check if you still receive the error message? Please keep us posted. Thank you.
2022-5-14
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Goodfella0912
lvl.1
Flight distance : 8907 ft

United States
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DJI Paladin Posted at 5-14 22:51
Hi there. Thank you for reaching out and we're sorry for the trouble that this has cuased. Can you please confirm if the drone experience a hard landing before? In addition, could you please try to calibrate the IMU and check if you still receive the error message? Please keep us posted. Thank you.

I have not crashed the drone or had a hard landing and I have done the IMU calibration and I still receive the error.
2022-5-14
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Goodfella0912
lvl.1
Flight distance : 8907 ft

United States
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DJI Paladin Posted at 5-14 22:51
Hi there. Thank you for reaching out and we're sorry for the trouble that this has cuased. Can you please confirm if the drone experience a hard landing before? In addition, could you please try to calibrate the IMU and check if you still receive the error message? Please keep us posted. Thank you.

I have not crashed the drone or had a hard landing and I have done the IMU calibration and I still receive the error.

P.S. - I have a DJI Phantom3 Professional
2022-5-14
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DJI Wanda
Administrator
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Goodfella0912 Posted at 5-14 23:06
I have not crashed the drone or had a hard landing and I have done the IMU calibration and I still receive the error.

P.S. - I have a DJI Phantom3 Professional

Hello, there. May we double confirm if you are a Phantom 3 Pro user? If yes, We will send you a link to download the firmware through PM. Please download it and put it into the SD card, insert it into the aircraft, and install the firmware to see whether it can resolve your issue.
2022-5-15
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Goodfella0912
lvl.1
Flight distance : 8907 ft

United States
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DJI Wanda Posted at 5-15 00:14
Hello, there. May we double confirm if you are a Phantom 3 Pro user? If yes, We will send you a link to download the firmware through PM. Please download it and put it into the SD card, insert it into the aircraft, and install the firmware to see whether it can resolve your issue.

Yes you may double confirm that I am a Phantom 3 Pro user
2022-5-15
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Goodfella0912
lvl.1
Flight distance : 8907 ft

United States
Offline

DJI Wanda Posted at 5-15 00:14
Hello, there. May we double confirm if you are a Phantom 3 Pro user? If yes, We will send you a link to download the firmware through PM. Please download it and put it into the SD card, insert it into the aircraft, and install the firmware to see whether it can resolve your issue.

I am definitely a Phantom 3 Pro User
2022-5-15
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Goodfella0912
lvl.1
Flight distance : 8907 ft

United States
Offline

DJI Wanda Posted at 5-15 00:14
Hello, there. May we double confirm if you are a Phantom 3 Pro user? If yes, We will send you a link to download the firmware through PM. Please download it and put it into the SD card, insert it into the aircraft, and install the firmware to see whether it can resolve your issue.

OK the link to the firmware was sent to me but not the password for the Shared Link. Can anyone please tell mewhatthe password is to the firmware share site so that I may download the firmware?
2022-5-15
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Goodfella0912
lvl.1
Flight distance : 8907 ft

Canada
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DJI Wanda Posted at 5-15 00:14
Hello, there. May we double confirm if you are a Phantom 3 Pro user? If yes, We will send you a link to download the firmware through PM. Please download it and put it into the SD card, insert it into the aircraft, and install the firmware to see whether it can resolve your issue.

Can Someone please let me know what the password for the link to the firmware fix is?
2022-5-15
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Goodfella0912
lvl.1
Flight distance : 8907 ft

United States
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Goodfella0912 Posted at 5-15 06:34
Can Someone please let me know what the password for the link to the firmware fix is?

So on my only day off (Sunday) I will not be able to work on my drone because Wanda forgot to give me the password needed to download the firmware I need? Man, thats enough to makea man go crazy, I swear!
2022-5-15
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Goodfella0912
lvl.1
Flight distance : 8907 ft

United States
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Goodfella0912 Posted at 5-15 12:10
So on my only day off (Sunday) I will not be able to work on my drone because Wanda forgot to give me the password needed to download the firmware I need? Man, thats enough to makea man go crazy, I swear!

Nobody can help me today? No one!???
2022-5-15
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DJI Wanda
Administrator
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Goodfella0912 Posted at 5-15 06:34
Can Someone please let me know what the password for the link to the firmware fix is?

Hi, there. Sorry for your inconvenience and late response. We have replied to your PM. Please check.
2022-5-16
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