Blurred camera
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sbluestone
lvl.1
Flight distance : 507444 ft
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Hey,

Just got the new mini 3 pro, went to fly it and seems to be an issue with focus? After a couple of tweaks, I managed to get a really sharp image about 0.5m from the camera, however anything further was blurred, I have done reboots and reset the camera and gimbal.

This is my second drone, the first was the original mini which I've had no issues with and flew for a couple of years.

Just wondering if anyone had the same issue and suggested fixes. I would guess its a software issue as it can focus but only at a certain distance. So will do a full uninstall/reinstall the software
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2022-5-20
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Bashy
First Officer
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have ya tried double tapping the screen and auto focus?
2022-5-20
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MySky
lvl.4
Flight distance : 364902 ft
Germany
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This is what i would ask as well, did he mess-up with the manual focus ?
2022-5-20
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sbluestone
lvl.1
Flight distance : 507444 ft
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Bashy Posted at 5-20 07:07
have ya tried double tapping the screen and auto focus?

Hi bashy,

Thanks, yeah I've tried that, no joy also tried switching between manual and auto focus, which didn't help either. Seems like the focus is somehow stuck at like 0.5m?

2022-5-20
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djiuser_96rTLOlt8UDx
lvl.1
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Have you tried turning it off and on again?
2022-5-20
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sbluestone
lvl.1
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djiuser_96rTLOlt8UDx Posted at 5-20 07:13
Have you tried turning it off and on again?

Yes. Still no luck....
2022-5-20
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djiuser_96rTLOlt8UDx
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sbluestone Posted at 5-20 07:18
Yes. Still no luck....

Oh Shucks, that sucks
2022-5-20
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Blériot53
Captain
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That's less than impressive. I hope you haven't got a faulty unit
2022-5-20
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sbluestone
lvl.1
Flight distance : 507444 ft
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Update: focus is definitely stuck at around 0.5m, tried changing focus on manual settings and no change, so thinking it may be a faulty unit.

Guess I'll contact the suppliers,

Thanks for the help guys
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2022-5-21
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Bashy
First Officer
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Did ya reset camera settings?
Not sure but can you refresh the firmware?
2022-5-21
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sbluestone
lvl.1
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Bashy Posted at 5-21 01:12
Did ya reset camera settings?
Not sure but can you refresh the firmware?

I've re-set camera and gimbal settings, and un-installed then re-installed the app
2022-5-21
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ResonatorUAV
lvl.4
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Is the lens clean?
Also try using high quality SD card.


2022-5-21
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sbluestone
lvl.1
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ResonatorUAV Posted at 5-21 01:19
Is the lens clean?
Also try using high quality SD card.

Yup, lens is clean, and I've checked with different sd cards, the issue seems to be on focusing rather than picture quality. Everything close up is in sharp focus, but there's no movement when trying to change focus levels.
2022-5-21
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ResonatorUAV
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sbluestone Posted at 5-21 01:28
Yup, lens is clean, and I've checked with different sd cards, the issue seems to be on focusing rather than picture quality. Everything close up is in sharp focus, but there's no movement when trying to change focus levels.

Sorry to hear that. Hope you can sort it out.

Maybe try and exchange for a replacement perhaps.
2022-5-21
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sbluestone
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ResonatorUAV Posted at 5-21 01:49
Sorry to hear that. Hope you can sort it out.

Maybe try and exchange for a replacement perhaps.

Cheers, yeah I'm going to try that, see what how it goes
2022-5-21
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Bussty
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sbluestone Posted at 5-21 01:51
Cheers, yeah I'm going to try that, see what how it goes

That's a straight swap out if you ask me, faulty drone. Good luck!
2022-5-21
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Exib
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Let us know how DJI support deal with this
2022-5-21
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sbluestone
lvl.1
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Thanks guys, will keep the thread updated!
2022-5-21
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Nuh7
lvl.2
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Germany
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I posted tonight a similar issue. It tries to focus where i tap, but choses a different focus. I am travelling right now, and not able to test or provide footage. Will try some of the tipps here asap.
2022-5-21
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KEJ
lvl.4
United Kingdom
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It may help after checking the latest firmware is installed to "Screen Record" and walk through both trying to focus in photo and video modes.  Then post the clip on here.
2022-5-21
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Velding
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same here!!
2022-6-7
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sbluestone
lvl.1
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An update: spoke to the guys at dji and they said this is an error that sometimes happens with faulty drones (he implied it was hardware rather than software but I'm unsure if that's the case) I asked if this was a known issue with the mini 3, and they said it happens with all their drones, not mini 3 specific.

Have returned my drone via the seller (not dji directly) and am waiting for a return. Will let you know if I get the same issue or if its a good'un
2022-6-7
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RonnieRocket
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sbluestone Posted at 6-7 05:35
An update: spoke to the guys at dji and they said this is an error that sometimes happens with faulty drones (he implied it was hardware rather than software but I'm unsure if that's the case) I asked if this was a known issue with the mini 3, and they said it happens with all their drones, not mini 3 specific.

Have returned my drone via the seller (not dji directly) and am waiting for a return. Will let you know if I get the same issue or if its a good'un

I have the same issue with my MP3 - how did you get on with the replacement?  Was it sent in good time?
2022-6-9
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sbluestone
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Replacement arrived on Tuesday, had a test flight yesterday and looks to be in working order. Took just over a week, but the supplier (jessops) said they were low in stock, plus we've had two days bank holiday in the UK as well, so deliveries have been delayed. Glad it's finally sorted though
2022-6-9
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sbluestone
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sbluestone Posted at 6-9 00:43
Replacement arrived on Tuesday, had a test flight yesterday and looks to be in working order. Took just over a week, but the supplier (jessops) said they were low in stock, plus we've had two days bank holiday in the UK as well, so deliveries have been delayed. Glad it's finally sorted though

All in focus now!
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2022-6-9
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RonnieRocket
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Looking sharp!  Glad you got it fixed - I'm going around in circles with DJI support at the moment, very frustrating!
2022-6-9
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djiuser_mpTgr35rQRmJ
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United States
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I have same Issue, pictures are blurry. Talked to DJI support nd they asked for pictures and firmware version of both drone and Rc controller. Lets see what happens.
2022-6-12
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djiuser_P8maH82nLXom
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United States
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I am having same issue too but mine use to focus no problem till I updated the software it all started ..
2022-7-31
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djiuser_eVi0nxamDIPK
lvl.1
United States
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So how can I get such a sharp photo one day and two days later not sharp at all. 48MP mode 100% crop and AF. I prefocus on the spot before the train arrives. Shutter on the tack sharp is 800 and the blurry one is 3200. I have all the latest firmware and DJI Fly.
2022-8-26
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djiuser_vpvyzDUp1i7E
New
India
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Hi
I just bought my DJI mini 3
I have also same issue of focus
Even in near pictures , it’s blurr
While doing half press for focusing , it gets clear ( while trying to autofocus) and again it get de focused and images get blurred
What I am supposed to do ??
2022-9-2
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djiuser_vpvyzDUp1i7E
New
India
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Hi
I bought the dji mini 3 pro
Started to use just today
All firmware updates done
But can’t focus my camera ??
What should be done ??
2022-9-2
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Goggles Pisano
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Good News
2022-9-2
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ejret
lvl.1
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Same problem here. The autofoucus does not work. I have done all suggested troubleshooting explained on forums without any success. The manual focusing works good though.
2022-9-4
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djiuser_dsOCrM15KHOD
lvl.2
Flight distance : 118816 ft
United Kingdom
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Same problem, sent a short clip to support and see what they say. Looks like it's stuck on 0.5m focus. I have a feeling that if the gamble is focused close up (camera pointing at floor) when you start the drone that focus gets fixed and won't budge.
2022-10-30
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NATO10
lvl.1
Flight distance : 18553 ft

United Kingdom
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I had the same problem with a wavy picture it seemed to keep trying to focus and ending up with a blurry image. Tried to reload the firmware, that then grounded the drone, had to wait three days to get the  Beta Hardware which allowed it to fly but picture if anything was worse. Unfortunately now sent back for replacement.
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2022-10-30
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Shifty007UK
lvl.2
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Success!
I found that if I start the drone and it is focusing on something close to it as the camera sets up it gets stuck at that 50mm focus. It did it again today, so I restarted the drone facing out to the distance and as the camera started and focused it all went fine.
2022-10-31
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Beta5K
lvl.4
Flight distance : 196880 ft
United States
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Good to hear. I kind of have the opposite problem. Objects a few meters are out of focus, but further out is fine.
2022-10-31
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Loreto
lvl.2
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I have mine since May and it has the same blur problem, but less blur than your´s. For video is OK and sharp. The camera and lenses are the same why is the video sharp, and the photos not. I am using my Mini 2 for photos and Mini 3 for video :-(
2022-10-31
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kentot
New
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I have the same issue, straight from the box. I returned the unit in less than 12hrs and DJI is refusing to replace my unit immediately. They said I have to send it in to the service center for further assessment which will take weeks at least. Seems DJI is selling defective units and letting their customers having to go through all the trouble and inconvenience.
2022-11-4
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fanscc9f96d4
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kentot Posted at 11-4 13:38
I have the same issue, straight from the box. I returned the unit in less than 12hrs and DJI is refusing to replace my unit immediately. They said I have to send it in to the service center for further assessment which will take weeks at least. Seems DJI is selling defective units and letting their customers having to go through all the trouble and inconvenience.

The focus on my new Mini 3 and found to be sharp at 1 meter only.  I tested  both auto and manual focus after recalibrated everything.  When manually set to infinity focus, only objects 1 meter away were sharp.  The DJI tech said, after 48 minutes of texting, to either send it back to DJI for a free replacement or return it to Amazon, which I did.  The new Mini 3 arrived today and is perfectly sharp!
2022-12-2
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