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DJI-Fly SW 1.6.1 without video feedback on Samsung S21 phone
524 27 5-21 08:05
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Uffe003
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Sweden
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When updated from DJI-Fly SW 1.5.10 to 1.6.1 the video feedback on my Samsung S21 phone was lost. Everything was else working. Video was possible to store to the SD card on the DJI Mini SE drone, but no video feedback to the phone.
When reinstalled DJI Fly SW 1.5.10 everything is working again. So please make video feedback working again in your next SW update.
Uffe003

5-21 08:05
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DJI Gamora
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Hi, there. Sorry for the issue you've encountered. Could you tell me the OS of your phone? Is there any error message?
5-21 19:48
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Uffe003
lvl.1
Sweden
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The OS version on my Samsung S21 phone is Android 12 with Compile-No: SP1A.210812.016.G991BXXU5CVDD. There are no error mesages displayed.
5-22 02:04
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djiuser_X59mkIuO6DQE
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Canada
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Uffe003 Posted at 5-22 02:04
The OS version on my Samsung S21 phone is Android 12 with Compile-No: SP1A.210812.016.G991BXXU5CVDD. There are no error mesages displayed.

Yeah, i have had the same problem, all the forums say to uninstall and reinstall the DJI fly app, which i did 3 times and im still getting the black screen. I know the camera is working as when i take a picture i can see it in the albums but the screen on the app is black.
5-22 10:53
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djiuser_FNeBvQNjxql3
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Singapore
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Same here I have the latest S21 with the latest software update.
The Dji latest update render the mavic mini camera with total black screen. I did reinstallation of the app for more than 3 times but no use at all.
All other flight function is working.
5-22 16:21
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DJI Natalia
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djiuser_FNeBvQNjxql3 Posted at 5-22 16:21
Same here I have the latest S21 with the latest software update.
The Dji latest update render the mavic mini camera with total black screen. I did reinstallation of the app for more than 3 times but no use at all.
All other flight function is working.

Hello, there. We have sent you PM and help you to solve this problem. Please check. Thank you in advance.
5-22 17:41
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DJI Natalia
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djiuser_X59mkIuO6DQE Posted at 5-22 10:53
Yeah, i have had the same problem, all the forums say to uninstall and reinstall the DJI fly app, which i did 3 times and im still getting the black screen. I know the camera is working as when i take a picture i can see it in the albums but the screen on the app is black.

Hello, there. We have sent you PM and help you to solve this problem. Please check. Thank you in advance.
5-22 17:41
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DJI Natalia
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Uffe003 Posted at 5-22 02:04
The OS version on my Samsung S21 phone is Android 12 with Compile-No: SP1A.210812.016.G991BXXU5CVDD. There are no error mesages displayed.

Hello, there. We have sent you PM and will help you to solve this problem, please check. Thank you in advance.
5-22 17:42
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skrzeku
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United Kingdom
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I hae the same issue with my Samsung S21 phone on android 12
5-23 01:30
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DJI Natalia
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skrzeku Posted at 5-23 01:30
I hae the same issue with my Samsung S21 phone on android 12

Hello, there. Sorry for the inconvenience caused. We have sent you a PM, please have a check. Thank you.
5-23 02:09
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djiuser_KCwBcjnw1YXg
lvl.2
Flight distance : 1085925 ft
Italy
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Anche io ho lo stesso problema con S21 e 1.6.1; come nel passato, quando venne rilasciato Android 12. Ho dovuto reinstallare la 1.5.10.
5-24 21:23
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DJI Thor
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Flight distance : 13602 ft
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djiuser_KCwBcjnw1YXg Posted at 5-24 21:23
Anche io ho lo stesso problema con S21 e 1.6.1; come nel passato, quando venne rilasciato Android 12. Ho dovuto reinstallare la 1.5.10.

Hello, there. Sorry for the inconvenience caused. We have sent you a PM, please have a check. Thank you.
5-24 22:59
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djiuser_6368O72vNH4A
lvl.1
Flight distance : 213117 ft
United Kingdom
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I am on Samsung s21 and get same issue if I go back to 1.5.10 all OK again. Please fix this is a dangerous bug. Records to sd card but no video feed
5-25 12:34
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DJI Thor
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Flight distance : 13602 ft
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djiuser_6368O72vNH4A Posted at 5-25 12:34
I am on Samsung s21 and get same issue if I go back to 1.5.10 all OK again. Please fix this is a dangerous bug. Records to sd card but no video feed

Hello, there. Sorry for your inconvenience. We have sent you a link via PM. Please have a check.
5-25 20:04
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djiuser_6368O72vNH4A
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Flight distance : 213117 ft
United Kingdom
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DJI Thor Posted at 5-25 20:04
Hello, there. Sorry for your inconvenience. We have sent you a link via PM. Please have a check.

Many thanks, fixed the no video bug. Not had a full flight test as high wind today. Happy to let you know how it goes on a flight when wind drops.
5-26 10:40
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DJI Mindy
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Flight distance : 7 ft
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djiuser_6368O72vNH4A Posted at 5-26 10:40
Many thanks, fixed the no video bug. Not had a full flight test as high wind today. Happy to let you know how it goes on a flight when wind drops.

Thanks for the update. Glad to know the issue is solved. If there is anything else we can help you with, please feel free to contact us. Looking forward to your update.
5-26 20:34
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djiuser_Z90qfFqf79Sd
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Flight distance : 336293 ft
Malaysia
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DJI Natalia Posted at 5-22 17:41
Hello, there. We have sent you PM and help you to solve this problem. Please check. Thank you in advance.

Hi i too have the same problem, can you help me?
5-27 06:58
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DJI Gamora
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djiuser_Z90qfFqf79Sd Posted at 5-27 06:58
Hi i too have the same problem, can you help me?

Hi, there. Sorry for the issue you've encountered. I have sent a message to you about this issue. Please check it. Thank you.
5-28 01:42
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djiuser_ULy6snDPhszQ
lvl.1
Flight distance : 3330 ft
United Kingdom
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Forgot to quote so had to double post, sorry.
5-28 09:28
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djiuser_ULy6snDPhszQ
lvl.1
Flight distance : 3330 ft
United Kingdom
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DJI Gamora Posted at 5-28 01:42
Hi, there. Sorry for the issue you've encountered. I have sent a message to you about this issue. Please check it. Thank you.

Im also having the same issue. Could I get some help too?
5-28 09:44
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DJI Gamora
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djiuser_ULy6snDPhszQ Posted at 5-28 09:44
Im also having the same issue. Could I get some help too?

Hi, there. Sorry to hear about this. I have sent you a PM, please check it.
5-28 17:07
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djiuser_ULy6snDPhszQ
lvl.1
Flight distance : 3330 ft
United Kingdom
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DJI Gamora Posted at 5-28 17:07
Hi, there. Sorry to hear about this. I have sent you a PM, please check it.
Thank you very much! I do apoligise for having to ask a rather silly follow up question. Im having a little trouble navigating the site, where should I be looking for PM's? I figured on my homepage but cant find my way to them

Edit: Nevermind, I found the PM on desktop. Just wouldnt show on mobile. Thanks again for the help
5-29 03:01
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DJI Gamora
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djiuser_ULy6snDPhszQ Posted at 5-29 03:01
Thank you very much! I do apoligise for having to ask a rather silly follow up question. Im having a little trouble navigating the site, where should I be looking for PM's? I figured on my homepage but cant find my way to them

Edit: Nevermind, I found the PM on desktop. Just wouldnt show on mobile. Thanks again for the help

You're welcome.
5-29 23:39
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djiuser_7SXU8HzLpiIm
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Flight distance : 22198 ft
United Kingdom
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Same updated firmware Black screen on mini se using a s21 fe android 12, reinstalled 1.5.10 no issues will be using  this till its 1.6.1 is stable
6-1 13:24
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DJI Gamora
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djiuser_7SXU8HzLpiIm Posted at 6-1 13:24
Same updated firmware Black screen on mini se using a s21 fe android 12, reinstalled 1.5.10 no issues will be using  this till its 1.6.1 is stable

Hi, there. Sorry for the inconvenience caused. Could you please download and install the latest version of DJI Fly(v1.6.4) to check if the problem persists? Thank you.
https://www.dji.com/downloads/djiapp/dji-fly
6-1 19:53
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Uffe003
lvl.1
Sweden
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DJI Natalia Posted at 5-22 17:42
Hello, there. We have sent you PM and will help you to solve this problem, please check. Thank you in advance.

Hi Natalia. I finally tested your updated DJI-Fly SW 1.6.4 and am now happy. Everything now works as expected. Thank You!
6-15 12:30
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DJI Natalia
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Uffe003 Posted at 6-15 12:30
Hi Natalia. I finally tested your updated DJI-Fly SW 1.6.4 and am now happy. Everything now works as expected. Thank You!

Hi, there. Thanks for the update! We hope you always have a nice fly~ If you have any more questions or needs, please just contact us.
6-15 17:06
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Daniel Ashworth
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Argentina
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Same problem by here. S21 Android 12 / Dji mini with no video return using dji fly 1.6.6 with 1.5.10 version / android 11 it works properly
6-21 17:17
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