DJI Gamora
Administrator
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Hi, fans94a35a54. Thank you for reaching out and we apologize for the inconvenience. If you are using an RC-1N remote, kindly follow the steps below:
1. Please clear the backend buffer and try again.
2. Uninstall/reinstall the app and try again.
If the issue persists after the above methods have been tried, please provide the information below via DM so that we can forward it to our relevant team:
1. App version number screenshot:
2. Screenshot of the mobile phone system:
3. A video showing the transcoding failure
4. App log and time when the issue occured |
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