Hi there,

Unfortunately I bought a Tonin Rs 2 gimbal with raveneye, last year.
My 2021 model phone was not supported by the device so I coulsn't use it effectively.
I wrote several emails but I only got kind replies which say " we are working on it".
Of course they didn't as usual..

Now it's time for me to uprgrade my mobile device, when I check comatibility list from Dji site I realize that it's an old  list and For example Iphone 12 is not on the list.

Dji thinks after sale support is a joke and don't mind to take care of customers.
I exactly had the same experience with my old drone several years ago..

Anyway, anyone have any ideas about how to fins latest supported device list for raveneye ?

Thanks in advance.

Hi there,

Unfortunately I bought a Tonin Rs 2 gimbal with raveneye, last year.
My 2021 model phone was not supported by the device so I coulsn't use it effectively.
I wrote several emails but I only got kind replies which say " we are working on it".
Of course they didn't as usual..

Now it's time for me to uprgrade my mobile device, when I check comatibility list from Dji site I realize that it's an old  list and For example Iphone 12 is not on the list.

Dji thinks after sale support is a joke and don't mind to take care of customers.
I exactly had the same experience with my old drone several years ago..

Anyway, anyone have any ideas about how to fins latest supported device list for raveneye ?

Thanks in advance.