I've got some strange problems on my new mini 3 Pro, what went wrong?

White balance at a locked value?

Depp Posted at 5-27 06:32
White balance at a locked value?

Is there a way to correct this in post?

Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please try to reset the camera parameters under your camera settngs or might as well uninstall and reinstall the app and have a test flight and check if the issue persists? Please keep us posted. Thank you.

DJI Paladin Posted at 5-27 22:40
Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please try to reset the camera parameters under your camera settngs or might as well uninstall and reinstall the app and have a test flight and check if the issue persists? Please keep us posted. Thank you.

Is there a way to reinstall the app on the smart controller?

P4 Drony Posted at 5-27 07:39
Is there a way to correct this in post?

Yes, but it might not be easy and probably won't "come back" 100 %

Depp Posted at 5-28 06:48
Yes, but it might not be easy and probably won't "come back" 100 %

That's too bad, I won't be back soon in Oradour.

P4 Drony Posted at 5-28 01:31
Is there a way to reinstall the app on the smart controller?

Thank you for your response. There is no option to uninstall the app on the RC that has a built-in screen. Were you able to try to reset your camera parameters and check if the issue persists? Thank you.