Harald_NL
lvl.1
Netherlands
Offline
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DJI Stephen Posted at 6-2 21:22
Hi there Harald_NL. Thank you for the reply and for this information on what mobile device that you are using. Kindly please try using a different recommended mobile device to see if the issue will persist. Upon checking the mobile device ( Samsung Galaxy S9 ) that you are using on the DJI Fly application. I am sorry to say that the mobile device is not recommended for the DJI application. DJI would suggest using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung Galaxy S9 will be able to work on the DJI Fly application. But however, since it's not yet optimized with the said DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it. Thank you.
??? DJI says that the S9 is compatible. How come that you say it is not? |
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