I got an email from DJI that my order (mini 3 pro) was shipping soon, but to this date, and one week later, item has not shipped yet.
UPS tracking number says 'Label Created' ... but nothing else.

How much time they need between label creation and actually shipping the item?

there's already another thread with a bunch of guesses, please go there if you want to dream about this drone and entertain all types of fantasies about this mysterious process. /s
https://forum.dji.com/forum.php?mod=viewthread&tid=264890

The Saint Posted at 6-1 13:48
there's already another thread with a bunch of guesses, please go there if you want to dream about this drone and entertain all types of fantasies about this mysterious process. /s
https://forum.dji.com/forum.php?mod=viewthread&tid=264890

Thank You very much .... 350+ replies ....

JB63 Posted at 6-1 17:11
Thank You very much .... 350+ replies ....

more than half of it is ridiculous nonsense and baseless accusations, it's a quick read

Hi, there. Sorry for the issue you've encountered. Could you please tell me your order number via PM? We will check your order and see what can we do for you. Thanks!

DJI Gamora Posted at 6-2 02:54
Hi, there. Sorry for the issue you've encountered. Could you please tell me your order number via PM? We will check your order and see what can we do for you. Thanks!

PM sent. Could you kindly inquire as to the status of my order?

JB63 Posted at 6-2 03:56
PM sent. Could you kindly inquire as to the status of my order?

Hi, there. I'm sorry to tell you that I have not received your message.

DJI Gamora Posted at 6-2 04:18
Hi, there. I'm sorry to tell you that I have not received your message.

Sorry, I somehow sent the message to a different person. I just re-sent it to you. please inquire

DJI Gamora Posted at 6-2 02:54
Hi, there. Sorry for the issue you've encountered. Could you please tell me your order number via PM? We will check your order and see what can we do for you. Thanks!

How do I send a PM

Hi, I'm in the same situation.  Ordered an hour after launch, received the label created on May 25, and it has been stuck that way since.  Thank you.

msemhs Posted at 6-2 18:34
Hi, I'm in the same situation.  Ordered an hour after launch, received the label created on May 25, and it has been stuck that way since.  Thank you.

Hi, there. Could you please provide us with your order number via PM? Sorry again for the inconvenience.

I’m also in the same situation, bought on 5/10/22 got delivery shipping info that label was created on 5/25/22 and no update since. Please advise

Todd94 Posted at 6-2 08:24
How do I send a PM

Hi, there. Please kindly note we have received your PM. Thank you.

DJI Thor Posted at 6-2 19:07
Hi, there. Please kindly note we have received your PM. Thank you.

Thank you, yesterday was the first time using the forum. I was trying to figure it out. It doesn't work as smoothly on a phone. Hopefully I'll see something change today.

Hello,  I think I PM you correctly last night.  Did you get it, and if so what is the status?

Todd X3 Posted at 6-3 03:02
Thank you, yesterday was the first time using the forum. I was trying to figure it out. It doesn't work as smoothly on a phone. Hopefully I'll see something change today.

Hi, there. We have replied to your PM. Please have a check.

msemhs Posted at 6-3 03:06
Hello,  I think I PM you correctly last night.  Did you get it, and if so what is the status?

Hi, there. We have replied to your PM. Please have a check.

My 3 Pro arrived a couple of days back, but only today I got to try it out. First Impressions:

1. Drone is EXTREMELY quiet
2. Picture quality, for such a small sensor, is simply outstanding.
3. Screen is very bright, even in full sun

Great Job DJI, keep up the good work.

JB63 Posted at 6-11 16:19
My 3 Pro arrived a couple of days back, but only today I got to try it out. First Impressions:

1. Drone is EXTREMELY quiet

Thanks for your feedback. Wish you a great flight.

I have been going back and forth with online customer care for days they promised me that my fpv would arrive before I left the country on Saturday and now I'm finding out that it hasn't even left the building. DJI told me that it shipped out three days ago and that information wasn't correct now I can't get anybody from the logistics team to call me the online chat people say that they sent the request this is a nightmare!!!!

Hello, there. We have checked your order, the package is expected to arrive on Saturday. Could you please tell us how you check the status of your order and could you please send us a related screenshot? We will double-check and keep you updated. Thank you in advance.

M3P w/RC  and FMK+ order placed: 5/10/22
My order marked as "SHIPPED" by DJI and UPS shipping label created : 5/25/22
UPS tracking number current status as of 6/16/22: "Investigation opened", we have begun an investigation to locate the package."