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Wi-Fi Connection Issue RC Mini 3 Pro
2214 12 6-2 08:09
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PedroH
lvl.1
Flight distance : 286421 ft
Portugal
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Hey guys. I just received my DJI Mini 3 Pro with the RC Controller but I am not being able to connect to the Wi-Fi network. I checked the Wi-Fi signal and it is just great. I already redefined the networks and Wi-Fi settings to the orignal ones and turned on and off the controle 10 thousand times and... NOTHING! I could connect to another Wi-Fi network, what allowed me to update the firmware, and I was hoping that it will solve the issues but... NO! It disconnected from the Wi-Fi, to connect the drone to my phone it is being not that easy, bisdes the fact that it is a mess to try to share my 4G/5G with the drone... I am also having a PRETTY BAD experience with the RC Controller so far – and I just have it for two days! Even with internet the drone cannot locate itself in the map, that remais all light blue... Otherwise, using my old RC-N1 controller and the DJI Fly app on my phone... Everything just work smoothly beautiful... EXTREMELY DISAPOINTED WITH THE RC SO FAR...
6-2 08:09
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DAFlys
Captain
Flight distance : 36266171 ft
United Kingdom
Online

The DJI RC remote takes about 4 minutes outside to get a location,  the Home Screen will shot locating... even when it has a location,  the only way to tell properly is to look at the map view.     Ive not been able to get a location indoors yet.
6-2 23:28
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Hello, there. Sorry for your inconvenience. Could you please give us a related video for our further check? You could upload them to Google Drive/ Dropbox and send the link to us.
6-3 04:16
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djiuser_Pn2ku2wsKvVC
lvl.1
Flight distance : 34836 ft
United States
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I have connected with wifi and blue tooth, but I'm unable to download any new software.  My remote does not have obstacle avoidance.  I have to recalibrate remote before each flight.  When I try to down load new software it just replies: network error, try again later error 8
6-4 11:29
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PedroH
lvl.1
Flight distance : 286421 ft
Portugal
Offline

djiuser_Pn2ku2wsKvVC Posted at 6-4 11:29
I have connected with wifi and blue tooth, but I'm unable to download any new software.  My remote does not have obstacle avoidance.  I have to recalibrate remote before each flight.  When I try to down load new software it just replies: network error, try again later error 8

Fellow, I am quite disappointed... I had SO HIGH expectations for this drone, the new RC Controller, but... I contacted their online customer support and the competent department is analyzing the issues... To be fair, I want a new drone or I am really considering for to ask a refund... I am really sad to say that, but... Here is the video that I sent to DJI about what is happening with my RC Controller... ⬇️
https://drive.google.com/file/d/16G3zwjHpgfvwf1W0ZFN6k8ZfofDYBBIb/view?usp=sharing
6-8 06:43
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Tim_Tai
lvl.1
Flight distance : 81335 ft
Taiwan
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PedroH Posted at 6-8 06:43
Fellow, I am quite disappointed... I had SO HIGH expectations for this drone, the new RC Controller, but... I contacted their online customer support and the competent department is analyzing the issues... To be fair, I want a new drone or I am really considering for to ask a refund... I am really sad to say that, but... Here is the video that I sent to DJI about what is happening with my RC Controller... ⬇️
https://drive.google.com/file/d/16G3zwjHpgfvwf1W0ZFN6k8ZfofDYBBIb/view?usp=sharing

Hi, Just provide some options you can try:

1. Try other wifi, or share wifi from your phone. I got similar issue before, and it turned out that the wifi doesn't support new protocols.
2. Install Dji assistant 2 to your computer and connect the remote to your computer, you can upgrade the RC firmware from the assistant 2 app. (Visit Dji download center > Dji mini 3 pro, then you can find DJI Assistant 2 (Consumer Drones Series)
6-8 20:43
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PedroH
lvl.1
Flight distance : 286421 ft
Portugal
Offline

Tim_Tai Posted at 6-8 20:43
Hi, Just provide some options you can try:

1. Try other wifi, or share wifi from your phone. I got similar issue before, and it turned out that the wifi doesn't support new protocols.

Hey! Thanks for answer, but... I cannot download the DJI Assistant 2 App because it was discontinued... The DJI Download Center says «Updates discontinued». The first solution that you proposed to me also didn't work... But thank you so much!
6-9 07:15
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Tim_Tai
lvl.1
Flight distance : 81335 ft
Taiwan
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PedroH Posted at 6-9 07:15
Hey! Thanks for answer, but... I cannot download the DJI Assistant 2 App because it was discontinued... The DJI Download Center says «Updates discontinued». The first solution that you proposed to me also didn't work... But thank you so much!

Oh you checked the wrong page, I know the page you visited but it’s not the one I mentioned, I cannot paste URL in this forum so I described the steps above, so please try again and you can find it, the software just updated in May 2022, it’s in the mini 3 pro download page.

hxxps://www.dji.com/mobile/mini-3-pro/downloads

(Please replace hxxps to https)
A62C1EE4-BA08-4751-91E7-D92C85BE359F.png
6-10 13:05
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PedroH
lvl.1
Flight distance : 286421 ft
Portugal
Offline

Tim_Tai Posted at 6-10 13:05
Oh you checked the wrong page, I know the page you visited but it’s not the one I mentioned, I cannot paste URL in this forum so I described the steps above, so please try again and you can find it, the software just updated in May 2022, it’s in the mini 3 pro download page.

hxxps://www.dji.com/mobile/mini-3-pro/downloads

Hey! Thanks for the tips, but I tried it and the App is not compatible with my computer... It shows it ⬇️
Captura de Tela 2022-06-10 às 18.44.47.png
Captura de Tela 2022-06-10 às 18.44.38.png
6-10 13:30
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Tim_Tai
lvl.1
Flight distance : 81335 ft
Taiwan
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PedroH Posted at 6-10 13:30
Hey! Thanks for the tips, but I tried it and the App is not compatible with my computer... It shows it ⬇️[Image]

I used Mac as well, after installing the command prompt asked you to input your password, also you will need to allow some permissions when it asked. I notice you input incorrect password in your screenshot, please search “Dji assistant 2” in YouTube you will find some instructions and follow it to install
6-10 18:14
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ALOFT Drone
lvl.3
Flight distance : 9295 ft
United States
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djiuser_Pn2ku2wsKvVC Posted at 6-4 11:29
I have connected with wifi and blue tooth, but I'm unable to download any new software.  My remote does not have obstacle avoidance.  I have to recalibrate remote before each flight.  When I try to down load new software it just replies: network error, try again later error 8

I'm having the same exact error code. Did you find any solutions?
6-23 14:23
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djiuser_MAPsUOoBLNBf
lvl.1

United States
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PedroH Posted at 6-8 06:43
Fellow, I am quite disappointed... I had SO HIGH expectations for this drone, the new RC Controller, but... I contacted their online customer support and the competent department is analyzing the issues... To be fair, I want a new drone or I am really considering for to ask a refund... I am really sad to say that, but... Here is the video that I sent to DJI about what is happening with my RC Controller... ⬇️
https://drive.google.com/file/d/16G3zwjHpgfvwf1W0ZFN6k8ZfofDYBBIb/view?usp=sharing

Just got my Mini 3 Pro and RC Controller yesterday and had no issues setting up my home WiFi and getting the new firmware.
6-29 14:24
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djiuser_MAPsUOoBLNBf
lvl.1

United States
Offline

PedroH Posted at 6-8 06:43
Fellow, I am quite disappointed... I had SO HIGH expectations for this drone, the new RC Controller, but... I contacted their online customer support and the competent department is analyzing the issues... To be fair, I want a new drone or I am really considering for to ask a refund... I am really sad to say that, but... Here is the video that I sent to DJI about what is happening with my RC Controller... ⬇️
https://drive.google.com/file/d/16G3zwjHpgfvwf1W0ZFN6k8ZfofDYBBIb/view?usp=sharing

Just got my Mini 3 Pro and RC Controller yesterday and had no issues setting up my home WiFi and getting the new firmware.
6-29 14:24
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