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DELETE PRODUCTS FROM ACCOUNT
685 5 6-3 05:25
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djiuser_2OAKnQbuDL6n
lvl.1

Italy
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Hi, i would like to remove every product linked to my account because i have sold them.
I also have 3 CADDIX POLAR VISTA and 1 DJI GOGGLES V2.

How can i do it? There is someone of the support team that can do it?



Schermata 2022-06-03 alle 15.24.04.png
6-3 05:25
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DJI Susan
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Hi there, I will forward your request to the corresponding team.
6-3 06:24
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Lumanu
lvl.2
Flight distance : 59941 ft
Spain
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DJI Susan Posted at 6-3 06:24
Hi there, I will forward your request to the corresponding team.

Hi:
I would like to do same with my old drone. Could you help me?
6-3 06:37
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DJI Susan
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Lumanu Posted at 6-3 06:37
Hi:
I would like to do same with my old drone. Could you help me?

Hi there, may I know if you referred to the Mavic Mini under your account? If yes, I will ask the team to help with this.
There could be a delay use to the weekend, thank you for your patience.
6-3 19:25
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Putchfilms
lvl.1
United States
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DJI Susan Posted at 6-3 06:24
Hi there, I will forward your request to the corresponding team.

I am selling my Air 2.  Do I need to unregister it from my account?  And if so, how do I do that?

Thanks.
John Putch
6-20 06:35
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DJI Wanda
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Putchfilms Posted at 6-20 06:35
I am selling my Air 2.  Do I need to unregister it from my account?  And if so, how do I do that?

Thanks.

Hi, there. Please remove your account through DJI FLY APP -Profile -Settings- Device Management.
6-20 20:00
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