trouble calibrating the compass on my Mavic Air 2
391 6 2022-6-4
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Gio3D
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Brazil
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I'm having trouble calibrating the compass on my Mavic Air 2.
It just doesn't calibrate. Could it be the magnetized camera? Because I already had the problem with my Mavic Pro with this.
I'm waiting for a response because I'm waiting to work with the drone.

2022-6-4
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DJI Gamora
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Hi, there. Sorry to hear about this. It is recommended that you calibrate again in another environment. If the calibration still fails, please give us a video showing how you calibrate the drone and the error message. Thank you.
2022-6-4
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Gio3D
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Brazil
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I'll try again.
Could it be something from magnetism?
On my Mavic Pro I had this problem. what do you think?
2022-6-7
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Gio3D
lvl.1
Brazil
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I also have a battery that didn't turn off all the lights when charging for the first time.
I charged directly on the charger, I did not use the auxiliary that charges the 3 at the same time. 1 battery had very different cells.
2022-6-7
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DJI Wanda
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Gio3D Posted at 6-7 07:06
I also have a battery that didn't turn off all the lights when charging for the first time.
I charged directly on the charger, I did not use the auxiliary that charges the 3 at the same time. 1 battery had very different cells.[view_image]

Hello, there. Thanks for your reply. May we know have you tested calibration at another place without signal interference? For your battery, we would recommend you change the battery.  
2022-6-8
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Gio3D
lvl.1
Brazil
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I did the calibration in several different places.
2022-6-10
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DJI Wanda
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Gio3D Posted at 6-10 11:09
I did the calibration in several different places.

Hello, there. If the issue persists after you change to a different environment, we would recommend you apply for an online repair request and then send it back. Here is the link: https://repair.dji.com/repair/index
2022-6-11
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