Hie. I would need help about zenmuse XT issu. It does not update the EXIF datetime in the pictures. All the pictures still have the same exif date : 2013/02/25.  

Hi, there. Sorry to hear about this. Could you please give us the original picture to do a confirmation? You could upload them to Google Drive/Dropbox and send the link to us via PM. Thank you.

Hie. I send you informations about images for this morning 2022/06/06 at 07h:45. date still as, I already explained. Hour is not good.

Image
Hie. I send you informations about images for this morning 2022/06/06 at 07h:45. date still as, I already explained. Hour is not good.

DJI Gamora Posted at 6-4 19:54
Hi, there. Sorry to hear about this. Could you please give us the original picture to do a confirmation? You could upload them to Google Drive/Dropbox and send the link to us via PM. Thank you.

https://drive.google.com/file/d/1_KdfJ11gJ3dI7oqtzeD2yHR5RWgbeImn/view?usp=sharing

Leo1977 Posted at 6-6 02:25
https://drive.google.com/file/d/1_KdfJ11gJ3dI7oqtzeD2yHR5RWgbeImn/view?usp=sharing

Hi, there. Thanks for your reply. We have forwarded it to our engineer for further confirmation. If there is any feedback, we will keep you updated.

DJI Thor Posted at 6-6 03:20
Hi, there. Thanks for your reply. We have forwarded it to our engineer for further confirmation. If there is any feedback, we will keep you updated.

Thanks in advance

Leo1977 Posted at 6-8 02:53
Thanks in advance

Hi, there. Sorry for the late reply. Please try to follow the steps below:
1. Please try to take the drone outside and wait for the GPS signal of the drone fully obtained.
2. Connect the mobile device to the network to obtain the network time.
After that try to take the pictures again to see if it works. Thank you.