June 4 passed with no updates
972 3 2022-6-5
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msemhs
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Many of us were told that we would get a shipping update for our Mini 3 Pro orders by June 4.  Could someone from DJI please give us a clear explanation why there is such a delay?  Many of us ordered within hours of launch and have no status.  Others who ordered several days after us are receiving their orders.

2022-6-5
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DJI Thor
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Hi, there. We sincerely apologize for this inconvenience. We have upgraded to expedited processing for you. Due to a large number of packages, the scanning process is delayed than expected. This issue has caught the highest attention of DJI headquarters and they are negotiating with UPS to expedite the process. Your kind patience and understanding are highly appreciated. Besides, we also replied to your PM. Please have a check.
2022-6-5
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djiuser_BiGRr3Tz2LpT
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That doesn't sound accurate at all. More likely that DJI is behind on moving the packages *to* UPS than UPS "not scanning them fast enough".
2022-6-5
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DJI Thor
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djiuser_BiGRr3Tz2LpT Posted at 6-5 11:08
That doesn't sound accurate at all. More likely that DJI is behind on moving the packages *to* UPS than UPS "not scanning them fast enough".

We fully understand your concerns. Please kindly note that this issue has caught the highest attention of DJI headquarters and we are negotiating with UPS to expedite the process. Besides, you may also provide us with your order number, we will make further checks for you. Your kind patience and understanding are highly appreciated.
2022-6-5
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