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Madureira
lvl.1
Flight distance : 383802 ft
France
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I have my Dji mini 3 Pro at 5 days and today is just fell down from sky. Not far from me maybe 15m higher with 50% battery. Fall in rocks after this not work anymore various Error.
The warranty cover this? I don't have Dji care.
How i can see my flight log? I conect to dji assistance and download the flight log but is in data file.
20220605_085008.jpg
2022-6-5
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hallmark007
Captain
Flight distance : 10017858 ft
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Ireland
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Use link below and come back here and post the link. You’ll get some help then. Just follow instruction on the link.


http://www.phantomhelp.com/LogViewer/Upload/
2022-6-5
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Madureira
lvl.1
Flight distance : 383802 ft
France
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From this point he fell from 23m to 0
Screenshot_20220605-125655_Video Player.jpg
2022-6-5
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hallmark007
Captain
Flight distance : 10017858 ft
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Madureira Posted at 6-5 08:58
From this point he fell from 23m to 0

You will need yo upload flight logs to find out what occurred.
2022-6-5
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Madureira
lvl.1
Flight distance : 383802 ft
France
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hallmark007 Posted at 6-5 09:01
You will need yo upload flight logs to find out what occurred.

Upload here?
2022-6-5
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hallmark007
Captain
Flight distance : 10017858 ft
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Yes here and some of guys will try figure what happened for you.
2022-6-5
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Madureira
lvl.1
Flight distance : 383802 ft
France
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How I upload the flight log in forum?
2022-6-5
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hallmark007
Captain
Flight distance : 10017858 ft
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Ireland
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Madureira Posted at 6-5 09:25
How I upload the flight log in forum?

Just copy the link from phantomhelp and paste here on your thread.
2022-6-5
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DJI Paladin
Administrator
Flight distance : 318 ft

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Thank you for reaching out and we're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period for each part, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding.
2022-6-5
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Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
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United Kingdom
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Mike? Singer, author of Phantomhelp's logviewer?, was looking for Mini 3 flight logs, see https://mavicpilots.com/threads/ ... flight-logs.126660/ I presume he want to test whether Phantomhelps log viewer works with the Mini 3's flight logs.
2022-6-5
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Hunter_UK
lvl.2
Flight distance : 18973 ft
United Kingdom
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Any update?
2022-6-9
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neodraig
lvl.3
Flight distance : 145020 ft
France
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The Verge just released a video about the Mini 3 Pro where he says that he had an inexplicable fall of the drone.
Look at 4mn11s :
2022-6-9
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nosnoop
lvl.4
Flight distance : 237953 ft
Canada
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neodraig Posted at 6-9 10:23
The Verge just released a video about the Mini 3 Pro where he says that he had an inexplicable fall of the drone.
Look at 4mn11s :HERE

He also said at the end that he intentionally crashed the drone into a building one time to stop as he could not land it as it was too windy.
Won't be surprised that he broke something or something was loose or out of alignment.
2022-6-9
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djiuser_XcuzaPUr10bk
New
Flight distance : 622510 ft
Kazakhstan
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I get the error code 30038 what is the problem?
2022-9-18
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