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Cannot get POI or Spotlight mode
623 8 2022-6-5
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BladeZ
Second Officer
Flight distance : 485518 ft
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United States
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I updated to the latest FW and Fly app on my Mavic 3.  However now I cannot get POI or spotlight to work.  Says it's cannot be done in the current shooting format.
Any ideas on what I'm missing here?  I tried changing camera settings and still could not get it to work.
Thanks!

2022-6-5
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hallmark007
Captain
Flight distance : 8627812 ft
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Ireland
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It only works in 4k 30fps or less, sounds like you have it in a higher frame rate. Don’t know why they don’t automatically change to 30fps.
2022-6-5
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BladeZ
Second Officer
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hallmark007 Posted at 6-5 09:05
It only works in 4k 30fps or less, sounds like you have it in a higher frame rate. Don’t know why they don’t automatically change to 30fps.

You are probably right. I think that is the one setting I did not change.  I will check it later today.
Thanks!
2022-6-5
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DJI Stephen
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Hello there BladeZ. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to isolate the issue? Thank you.
2022-6-5
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BladeZ
Second Officer
Flight distance : 485518 ft
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DJI Stephen Posted at 6-5 19:28
Hello there BladeZ. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to isolate the issue? Thank you.

I'm using iPad mini 6 with the latest update.
2022-6-5
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BladeZ
Second Officer
Flight distance : 485518 ft
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United States
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hallmark007 Posted at 6-5 09:05
It only works in 4k 30fps or less, sounds like you have it in a higher frame rate. Don’t know why they don’t automatically change to 30fps.

Well, after checking my video's, I do not think that was the issue.  I shoot in 24 fps.
2022-6-5
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Fred Fred Fred
Captain
Flight distance : 2782113 ft
United States
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From what I know you can’t do POI or Spotlight when shooting in 5.1k and so just bring it down to 4k or C4k if you want the same cropped image as 5k but if that doesn’t work then what DA said about dropping the frame rate should work but now that I think of it I’ve been able to shoot in 4k 60 and do spotlight and POI so if it doesn’t work then it’s probably a bug issue as I haven’t tried any of those things yet with the latest firmware.
2022-6-5
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DJI Stephen
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BladeZ Posted at 6-5 19:57
I'm using iPad mini 6 with the latest update.

Hi there BladeZ. Kindly please try using a different recommended mobile device to see if the issue will persist? Upon checking the mobile devices ( iPad Mini 6 ) that you are using on the DJI Fly application. I am sorry to say that the mobile devices is not recommended for the DJI application. DJI would suggest using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the iPad Mini 6 will be able to work on the DJI Fly application. But however, since it's not yet optimized with the DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it. For reference I will post a link where in you can check the recommended mobile devices for the DJI Fly application ( https://www.dji.com/downloads/djiapp/dji-fly ). Thank you.
2022-6-7
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Bronteman
lvl.2
Flight distance : 784692 ft
Australia
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Do these intelligent modes work with the 7x tele camera or only with the main WA camera??
2022-10-18
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