DJI Mini 2 RC blinking all 4 LEDs, but not display charge level
649 8 2022-6-6
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djiuser_s4OQUsenqWmq
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Hi team,

I own a DJI Mini 2 purchased in Mar 2022. I have done couple of test flights and everything seemed to be working fine. After about a month of not flying, I wanted to try a flight and switched on the RC. After short press and 3 second press, all 4 LEDs start flashing and when I try to connect a mobile device with Fly app, it just shows “RC not connected to mobile”

I have tried charging using different charging cable (DJI) and different power adapters. After the 1-2-3-4 lights flashing, indicating charging status, after ~2-3 mins, it just goes blank and nothing further happens

I have an older Mini 2 RC and I tried the same, it is also displaying the exact same symptoms. I’ve tried uninstalling, deleting and reinstalling DJI Fly app, even deleting the installation APK files from mobile and freshly scanning and installing the app. Nothing seems to work - powered on drone seems to be working fine in terms of connection lights going on and changing colors, etc.

Would be great if someone could help me with this. Thanks in advance!
2022-6-6
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DJI Stephen
DJI team
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. may we please know what is the model of the mobile device that you are using please for us to be able to isolate the issue? Thank you.
2022-6-6
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djiuser_s4OQUsenqWmq
lvl.1
India
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OnePlus Nord CE 2 5G - Android Oxygen OS 11
2022-6-7
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djiuser_s4OQUsenqWmq
lvl.1
India
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Update from session with online chat service: My current mobile is not supported. I also did RC Firmware update, but couldn’t update my drone firmware. Hopefully I am able to try flying again on another mobile

Will keep this thread alive after I do that!
2022-6-7
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DJI Wanda
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djiuser_s4OQUsenqWmq Posted at 6-7 18:41
Update from session with online chat service: My current mobile is not supported. I also did RC Firmware update, but couldn’t update my drone firmware. Hopefully I am able to try flying again on another mobile

Will keep this thread alive after I do that!

Hello, there. Sorry for your inconvenience. Would you please tell us your feedback after testing on another phone?
2022-6-7
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djiuser_s4OQUsenqWmq
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India
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Yes, for certain
2022-6-7
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djiuser_s4OQUsenqWmq
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India
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FINAL UPDATE: Change of mobile to Samsung M31 solved the issue with inconsistency between RC and drone firmware. Updated and installed latest versions of all Firmware and tested flight - worked really well! Thanks to DJI chat support colleagues John & Mark who helped with trouble shooting and a special thanks to forum friends for the follow-up and care!
2022-6-8
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DJI Natalia
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Hello, there. Thanks for your update and if you have any problems or needs, just let us know. Hope you always have a nice fly~
2022-6-8
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djiuser_s4OQUsenqWmq
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India
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DJI Natalia Posted at 6-8 20:10
Hello, there. Thanks for your update and if you have any problems or needs, just let us know. Hope you always have a nice fly~

2022-6-8
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