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262 1 2022-6-7
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chetansomani
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India
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I have purchased DJI action-2 from Gujarat, India on 3rd June, 2022. Have 3 issues....


1)  How do I claim magnetic case to be supplied free ? I did not receive it with the box which was manufactured in 10-2021.


2)  Do I need to register my product on DJI website? .. If yes, How?


3)  I have Android 6 in my phone. I downloaded MIMO app for the older android versions, but still it is not detecting my phone giving message - ' NO OSMO FOUND' --and I am unable to connect it. How do I do it ??


2022-6-7
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DJI Mindy
Administrator
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Hi there, for the Magnetic Protective Case you may need to consult your local retailer. It's no need to register on the DJI website, you just need to activate the camera through the app for first-time use. We recommend that you download and install the latest app through the link below. And please note that the app requires Android 7.0 or above. https://www.dji.com/downloads/djiapp/dji-mimo
2022-6-7
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