iPad Air (4th gen) not connecting to RC with usb-c to micro usb
497 4 2022-6-8
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SamuelJA
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Australia
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I have purchased the PGYTECH Pad Holder so the I can use my iPad Air (4th generation) with my Mini SE remote controller.

The holder shipped with a 30cm Drone Data Cable Type-C to Micro-USB but for the life of me I can't get my DJI Fly app to connect to my Mini SE.

I have tried a couple of other USB-C to Micro USB cables with no luck.

Everything works fine when I connect to my iPhone with the lightning connector.

I am wondering if anyone might have some insight on this issue?
2022-6-8
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DJI Stephen
DJI team
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Hello there SamuelJA. I am sorry for the trouble this has caused and thank you for reaching out. You may try check our DJI Where To Buy platform on this link ( https://www.dji.com/where-to-buy ) to see if those cables that you need is available. In addition I hope that you can get some recommendations from our DJI Co pilots with regards to this matter as well. Thank you.
2022-6-8
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SamuelJA
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Australia
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DJI Stephen Posted at 6-8 20:32
Hello there SamuelJA. I am sorry for the trouble this has caused and thank you for reaching out. You may try check our DJI Where To Buy platform on this link ( https://www.dji.com/where-to-buy ) to see if those cables that you need is available. In addition I hope that you can get some recommendations from our DJI Co pilots with regards to this matter as well. Thank you.

Thanks Stephen - I purchased the cable from D1store.com.au - they assured me that the cable was correct for what I was trying to do.
2022-6-8
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SamuelJA
New
Australia
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Update : I have reached out to the supplier of the cable and they have advised me that the cable that they sent me was not suitable for the application. They have offered the following alternative : https://www.d1store.com.au/products/Micro-to-OTG-Adapter
2022-6-8
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DJI Stephen
DJI team
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SamuelJA Posted at 6-8 20:57
Thanks Stephen - I purchased the cable from D1store.com.au - they assured me that the cable was correct for what I was trying to do.

Hi there SamuelJA. Thank you for the reply and for giving out these update. If you have any other inquiries or any concerns with DJI. Please feel free to post it here at DJI Forum. We are all here to help and assist you. Thank you.
2022-6-9
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