Hello, I have a Mavir Air 2 which I could use it before with my Oneplus 7 Pro without any problem last year.

Last week I tried to fly my drone and it wouldn't connect to my phone. The controller connected, I mean, I could fly the drone, but my phone never connected to the drone with the DJI fly app, what's the reason of this??

Tried to install an older version of DJI fly app but didn't work either...

Thanks!

Hi there. Thank you for reaching out and we're sorry for the trouble. It seems that the mobile device that you are using is not listed on our recommended mobile device for the DJI Mavic Air 2 and the DJI Fly app and this might be the main cause of the issue. Kindly please refer to the link below for you to have the list of compatible mobile devices. Thank you for your understanding and support.

https://www.dji.com/downloads/djiapp/dji-fly

DJI Paladin Posted at 6-11 00:43
Hi there. Thank you for reaching out and we're sorry for the trouble. It seems that the mobile device that you are using is not listed on our recommended mobile device for the DJI Mavic Air 2 and the DJI Fly app and this might be the main cause of the issue. Kindly please refer to the link below for you to have the list of compatible mobile devices. Thank you for your understanding and support.

https://www.dji.com/downloads/djiapp/dji-fly

Thanks for your replay. Ok, I get that but it doesn't make any sense. I used the drone without any problem with my phone, why I can't use it now?? That's what I don't understand.

ody777 Posted at 6-11 07:22
Thanks for your replay. Ok, I get that but it doesn't make any sense. I used the drone without any problem with my phone, why I can't use it now?? That's what I don't understand.

We totally understand your concern. We cannot guarantee the stability of a mobile device that is not compatible with the DJI app in a long run. We strongly recommend using a compatible device to avoid issues. Thank you for your understanding.

ody777 Posted at 6-11 07:22
Thanks for your replay. Ok, I get that but it doesn't make any sense. I used the drone without any problem with my phone, why I can't use it now?? That's what I don't understand.

Have you upgraded Android on the phone?
There have been reports of problems with fly app and the latest Android.

Same problem with the DJI fly app ....crap support by dji