Hi friends, I am concerned about a situation that has been happening here in Brazil, I think it is a design error, there are some friends that the lenses are fogging up, wet, moisture on the lens is not normal, in certain regions here in Brazil is impossible to shoot with the Mini 3, this does not happen with the air 2, mavic 3, only like the mini 3, what is Dji solution to this problem? 2, mavic 3, only like the mini 3, what is Dji solution to this problem?

Hello, there. Sorry for your inconvenience. To put it simply, the water vapor will condense on the lens when the temperature becomes rapidly higher. Similarly, our glasses usually fog up in winter when we suddenly enter a room with a higher temperature. However, the fog will dissipate itself when the ambient temperature is constant.  Would you please provide us with videos for checking? Thanks.

DJI Wanda Posted at 6-12 05:41
Hello, there. Sorry for your inconvenience. To put it simply, the water vapor will condense on the lens when the temperature becomes rapidly higher. Similarly, our glasses usually fog up in winter when we suddenly enter a room with a higher temperature. However, the fog will dissipate itself when the ambient temperature is constant.  Would you please provide us with videos for checking? Thanks.

From your photo I think the condensation is on the front 'filter', is that correct?
If so, I am wondering if the camera body is chilled by the down draught from the propeller and if warm, moist air inside the camera then comes into contact with the cooled inner surface of that 'filter'?
If so, does the filter create a good seal with the camera body?
If so, I am wondering if 'damaging' that seal e.g, filing some small, 'diametrically opposed' grooves in the mating surface of the filter, note filter NOT the camera, might allow ventillation to blow through the area between the camera lens proper and the 'filter' and thereby remove the warm, moist air trapped in that area?

Alternatively, if you do not use the extreme upward tilt of the camera would it be possible to put some tape across the gap in the drone's bodywork that is above the camera and thereby block any down draught over the camera. With the other mavics I think the body work does this. I do not know if the camera is desgined to use such a down draught for cooling but suspect not but if you try this it might be an idea to try to keep a check of hot hot the camera gets.

... what kind of pane of glass is in front of the lens in the photo...?

You are not alone.
It has already extensively discussed here:
https://forum.dji.com/forum.php? ... D776%26typeid%3D776

It is happening me regularly now too. Again this evening and it took a battery and a half worth of flight time before it cleared up.

why have you still got the stickers on the camera lens ?

DJI Wanda Posted at 6-12 05:41
Hello, there. Sorry for your inconvenience. To put it simply, the water vapor will condense on the lens when the temperature becomes rapidly higher. Similarly, our glasses usually fog up in winter when we suddenly enter a room with a higher temperature. However, the fog will dissipate itself when the ambient temperature is constant.  Would you please provide us with videos for checking? Thanks.

Hello DJI Wanda

I have been watching the DJI forums for  a few years now I have never seen anywhere close to this level of issues raised by the forums before, both here and MavicPilots around lens fogging. It can not be that the world is all of a sudden more humid? I think there is a hardware fault in some units and I just hope not mine... (when it arrives)

I have never had fogging on a Mini 1 and it has been in some very some very hot, cold, dry and humid environments. I hope you are advising users with this problem to return for replacement if fogging is on the inside of the lens?

hallmark007 Posted at 6-12 14:18
why have you still got the stickers on the camera lens ?

It does not have these stickers, that was when I opened the box, it does not fly with stickers

MySky Posted at 6-12 09:00
You are not alone.
It has already extensively discussed here:
https://forum.dji.com/forum.php?mod=viewthread&tid=265969&extra=page%3D1%26filter%3Dtypeid%26typeid%3D776%26typeid%3D776

It was discussed but no solution yet . thanks

https://youtube.com/shorts/TZeDh0fR6TQ?feature=share

Well a friend here in Brazil, found a solution, he made a hole, that's right, as well as other Dji models has a bottom hole, the mini 3 pro does not have, according to him that's why condensation occurs, he made several tests and it does not fog anymore, as dji engineers did not see what could happen?

Considering the positive results of my friend Fagner, would it be possible for Dji to produce this part with this hole?

DJI Wanda Posted at 6-12 05:41
Hello, there. Sorry for your inconvenience. To put it simply, the water vapor will condense on the lens when the temperature becomes rapidly higher. Similarly, our glasses usually fog up in winter when we suddenly enter a room with a higher temperature. However, the fog will dissipate itself when the ambient temperature is constant.  Would you please provide us with videos for checking? Thanks.

https://www.youtube.com/shorts/TZeDh0fR6TQ

Well a friend here in Brazil, found a solution, he made a hole, that's right, as well as other Dji models has a bottom hole, the mini 3 pro does not have, according to him that's why condensation occurs, he made several tests and it does not fog anymore, as dji engineers did not see what could happen?

Considering the positive results of my friend Fagner, would it be possible for Dji to produce this part with this hole?

jefersonalessan Posted at 6-13 03:39
https://www.youtube.com/shorts/TZeDh0fR6TQ

Well a friend here in Brazil, found a solution, he made a hole, that's right, as well as other Dji models has a bottom hole, the mini 3 pro does not have, according to him that's why condensation occurs, he made several tests and it does not fog anymore, as dji engineers did not see what could happen?

What a solution...
Wow...

hallmark007 Posted at 6-12 14:18
why have you still got the stickers on the camera lens ?

Did you look at the "solution" in post #14...?  

Unbelievable....     

And that is also the solution for those wondering how to void the warranty   

Lobster Posted at 6-13 03:58
And that is also the solution for those wondering how to void the warranty

That's why I asked if DJI has an answer for this, I didn't do anything yet, but if there is no answer from DJI, it will be the solution, it's very annoying, imagine missing unique moments because the lens got fogged.

Warranty here in Brazil from dji does not work, they only give warranty for products purchased in Brazil, as this I bought on aliexpress not worry about it.

frankymusik Posted at 6-13 03:49
Did you look at the "solution" in post #14...?  

Unbelievable....

Well bang goes his warranty ;+)

jefersonalessan Posted at 6-13 04:05
That's why I asked if DJI has an answer for this, I didn't do anything yet, but if there is no answer from DJI, it will be the solution, it's very annoying, imagine missing unique moments because the lens got fogged.

Warranty here in Brazil from dji does not work, they only give warranty for products purchased in Brazil, as this I bought on aliexpress not worry about it.

Yeah don’t take my reply too seriously
To be fair, drilling a hole to allow the air temperature to equalise either side of the glass is perfectly valid. I'm just not sure I'd be prepared for that level of interference just yet ha ha. Think id embrace the 'dreamy' look for a while

jefersonalessan Posted at 6-13 03:39
https://www.youtube.com/shorts/TZeDh0fR6TQ

Well a friend here in Brazil, found a solution, he made a hole, that's right, as well as other Dji models has a bottom hole, the mini 3 pro does not have, according to him that's why condensation occurs, he made several tests and it does not fog anymore, as dji engineers did not see what could happen?

Well developed...

Engineering masterpiece, terrific...   

This might be connected to the new sharpening options

Mechanism Posted at 6-13 07:54
This might be connected to the new sharpening options

[view_image]

What would this option be?
In mine does not have this option

jefersonalessan Posted at 6-13 08:06
What would this option be?
In mine does not have this option

Is the screenshot not showing?

FlyBoo Posted at 6-12 10:59
It is happening me regularly now too. Again this evening and it took a battery and a half worth of flight time before it cleared up.

See what I did in the lens fogging thread. Seems to have worked so far

Bussty Posted at 6-12 18:48
Hello DJI Wanda

I have been watching the DJI forums for  a few years now I have never seen anywhere close to this level of issues raised by the forums before, both here and MavicPilots around lens fogging. It can not be that the world is all of a sudden more humid? I think there is a hardware fault in some units and I just hope not mine... (when it arrives)

Hello, there. We are sorry for any misleading caused. This issue might be caused by a poorly sealed lens or occurred when operating beyond the normal operating temperature range. In this case, After checking the pictures/videos you provided, the lens is assessed as foggy. We would recommend users send back the product for an overall inspection. Thank you for your understanding.

jefersonalessan Posted at 6-13 03:39
https://www.youtube.com/shorts/TZeDh0fR6TQ

Well a friend here in Brazil, found a solution, he made a hole, that's right, as well as other Dji models has a bottom hole, the mini 3 pro does not have, according to him that's why condensation occurs, he made several tests and it does not fog anymore, as dji engineers did not see what could happen?

Hello, there. Thanks for your reply. After checking the pictures/videos provided and the lens is assessed as foggy, we would suggest users send back your product to the service center for further inspection. If the issue is verified in the inspection and your product is under warranty, we will handle it according to our warranty policy. Much appreciate your support.

Looks like dji are admitting a problem here. “Poorly sealed Camera” if it were me I’d be shipping it back straight away. Its a tough break but better to get if fully resolved.

hallmark007 Posted at 6-14 05:16
Looks like dji are admitting a problem here. “Poorly sealed Camera” if it were me I’d be shipping it back straight away. Its a tough break but better to get if fully resolved.

Not really. The question is, what will happen if the fogging will not show up at their inspection

MySky Posted at 6-14 07:30
Not really. The question is, what will happen if the fogging will not show up at their inspection

They don’t need the fogging to show up. They just need to know that your camera is not properly sealed. So I presume the will just send you out a new drone that doesn’t have this fault. Believe me dji would not be saying that some cameras have been poorly sealed if it wasn’t true.

It seems to me that most of the pictures people are posting have the fog on the outer "filter" cover.  Has anyone actually gotten fog under the camera lens itself?  If it is just the outer filter it would seem to be an easy fix, DJI could either create a filter cover with a sealed gasket around the edge or something like that.

djiuser_UiOpbSlvbHqN Posted at 6-14 08:56
It seems to me that most of the pictures people are posting have the fog on the outer "filter" cover.  Has anyone actually gotten fog under the camera lens itself?  If it is just the outer filter it would seem to be an easy fix, DJI could either create a filter cover with a sealed gasket around the edge or something like that.

"Easy fix", sure.
They would update it and make everyone purchase it to fix their own design flaw. Highly doubt they will send a free one to everyone who purchased it, if they go this route.

b_ron Posted at 6-14 09:48
"Easy fix", sure.
They would update it and make everyone purchase it to fix their own design flaw. Highly doubt they will send a free one to everyone who purchased it, if they go this route.

My question is, though, has ANYONE had fog in the inner lens as opposed to just the outer filter lens?