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akiaent21
lvl.1
United States
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Hi. I took shot several still images with my Mavic Air 2 this morning and they all show up fine as low-res preview thumbnails on my phone, however, when I try to download them, they don't show up. Instead, I only see a display of colored blocks. When I try to view the images on my computer and import them into Lightroom or simply preview them on my Mac, I get a warning that they are either not compatible or corrupted. Has anyone else experienced this?
2022-6-12
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ArcticPhoto
lvl.4
Norway
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That sounds  like a corrupted sd-card. Try another card and see if the images are ok.
2022-6-12
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DJI Stephen
DJI team
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Hello there akiaent21. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different suggested microSD card on your DJI Mavic Air 2 to see if the issue will persist. For reference I will post the list of suggested microSD card for the DJI Mavic Air 2 below. Thank you.

2022-6-12
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akiaent21
lvl.1
United States
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@ArticPhoto, that seems to have been the issue. Thanks.
2022-6-13
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