Goggle v2 red line on screen
526 2 2022-6-13
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djiuser_f27n0MvNz1Yb
lvl.1
Flight distance : 326932 ft
Italy
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Hi, I'm italian, sorry for my english.
i bought the dji fpv package in march 2021, today, for no reason, i turned on the glasses and a red line appeared on the left screen (see attached image).
I have always treated my glasses with care, always storing them in the case.
What can I do? I have already opened a ticket and am waiting for dji.
Will the warranty cover the problem?
I am very sorry as this is a factory defect (just over a year old)

IMG_5543.jpg
2022-6-13
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're deeply sorry for the trouble. We're glad that you already contacted our support team to create a ticket. Kindly please wait for their instructions as they will provide you the information on how to send the unit to us. Hope this issue will be fix soon. Thank you for your understanding and support.
2022-6-13
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RH009
lvl.3
Flight distance : 2234616 ft
United States
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I have the same issue. Have only had them for a few weeks and it started less than a week after I got them. It then went away, and came back again yesterday. I'm exchanging them out, but no idea what caused it. I think it's a black line for me though, no red.

20220617_190424.jpg
2022-6-18
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