DJI Stephen
DJI team
Offline
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different recommended mobile device to see if the issue will persist? Upon checking the mobile device ( Vivo X60 Pro ) that your are using on your DJI OM 4 SE and on the DJI Mimo application. I am sorry to say that the mobile device is not recommended for the DJI gimbal and DJI application. DJI suggest using a recommended mobile device for the DJI OM 4 SE and for the DJI Mimo application for compatibility and reliability purposes. There is a possibility that the Vivo X60 Pro will be able to work on the DJI OM 4 SE and with the DJI Mimo application. But however, since it's not yet optimized with the DJI application and for the DJI Gimbal we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Mimo application while using it. For reference, I will post a link where in you can check the recommended mobile devices for the DJI OM 4 SE ( https://dl.djicdn.com/downloads/ ... ty_List_en_0317.pdf ). Thank you. |
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