Trying to activate Care Enterprise Basic for two different devices. The form has a verification slider, and each time I enter the codes (1 for the aircraft, one for the camera) and slide the slider, I get the error above. I've tried using Firefox, Chrome, and Edge in Windows; and directly from the Fly app on the controller (R300).

Hi, there. We are sorry for the inconvenience caused. We will also check this problem and keep you updated as soon as possible. Please check your PM at the same time.

DJI Natalia Posted at 6-15 17:11
Hi, there. We are sorry for the inconvenience caused. We will also check this problem and keep you updated as soon as possible. Please check your PM at the same time.

Hello. I have the same problem. I've activated my drone yesterday, I would like to activate my DJI Care Refresh for my Mavic Air2S that I also purchased yesterday before 48h deadline. Please respond me quickly.

PrzemFal Posted at 7-15 02:53
Hello. I have the same problem. I've activated my drone yesterday, I would like to activate my DJI Care Refresh for my Mavic Air2S that I also purchased yesterday before 48h deadline. Please respond me quickly.

Hi there, I am sorry for your issue. Could you please try to use the mobile device network and another browser and try again?