Please select Into the mobile phone version | Continue to access the computer ver.
New DJI Air 2S Firmware Released (04/11/2024)
45287 174 2022-6-17
Uploading and Loding Picture ...(0/1)
o(^-^)o
dreamtuner
Second Officer
Flight distance : 2092841 ft
Bangladesh
Offline

So is this possibly the last ever Firmware update for the Air 2S?
4-12 01:05
Use props
FabioV
Second Officer
Flight distance : 980066 ft
Italy
Offline

dreamtuner Posted at 4-12 01:05
So is this possibly the last ever Firmware update for the Air 2S?

Maybe some tuning for C1 compliance may be required in the future. But for sure I do not expect any new features (waypoints, for instance).
4-12 01:51
Use props
djiuser_6HQgrpVPkCwZ
New

Germany
Offline

just updated and try to ask for C1 Cert. - I´m living in Germany. Filling in the country code 049 ?? after all ended up with "System Error - Please try again later" for many times. I think I will give up here and asking for support
4-12 02:19
Use props
FabioV
Second Officer
Flight distance : 980066 ft
Italy
Offline

djiuser_6HQgrpVPkCwZ Posted at 4-12 02:19
just updated and try to ask for C1 Cert. - I´m living in Germany. Filling in the country code 049 ?? after all ended up with "System Error - Please try again later" for many times. I think I will give up here and asking for support

You country code should be 0049, not 049. I was successful adding a valid address after trying several times, but from the PC, not from the controller. Then I used the controller for finalising the request, using the address added from the PC.
4-12 02:30
Use props
at_stephan
lvl.1
Flight distance : 17467 ft
Germany
Offline

FabioV Posted at 4-12 02:30
You country code should be 0049, not 049. I was successful adding a valid address after trying several times, but from the PC, not from the controller. Then I used the controller for finalising the request, using the address added from the PC.

I also tested ver often and now with 0049.Everytime "System Error Please try again later
Perhaps DJI could check if there is a problem on their side?
I will retest it at the weekend ...

Regards
4-12 02:54
Use props
FabioV
Second Officer
Flight distance : 980066 ft
Italy
Offline

at_stephan Posted at 4-12 02:54
I also tested ver often and now with 0049.Everytime "System Error Please try again later
Perhaps DJI could check if there is a problem on their side?
I will retest it at the weekend ...

I think it's only matter of server workload ... Many people were experiencing that issue and, after trying few (or many ...) times they solved.
4-12 04:34
Use props
MichaelUbuntu64
Second Officer
Flight distance : 1689961 ft
Germany
Offline

Everyone who has a problem during c1 request with the adress part go to:
https://repair.dji.com/mycase/myaddress
login with your credentials and put the correct adress inside.
Then go back to the fly app and everything will work fine ;)
4-12 09:33
Use props
elPaKo
lvl.2
Flight distance : 769245 ft
Poland
Offline



After update I got error like on photo. Try to update on DJI Assistant and result was the same.
4-12 09:43
Use props
elPaKo
lvl.2
Flight distance : 769245 ft
Poland
Offline

no one from dji is answering why the drone suddenly stops working after the update... shame on dji
4-12 23:35
Use props
FabioV
Second Officer
Flight distance : 980066 ft
Italy
Offline

elPaKo Posted at 4-12 23:35
no one from dji is answering why the drone suddenly stops working after the update... shame on dji

This is a forum, not a support service. If you are experiencing issues, the best way is to open a service ticket
4-13 04:33
Use props
elPaKo
lvl.2
Flight distance : 769245 ft
Poland
Offline

Hahahaha

Problem is with firmware not hardware. How can you explain why some users have same problem after flashing??? Tell us !
And why can't we roll back to prevoius firmware???
4-13 05:15
Use props
Zeb61
lvl.4
Flight distance : 151010 ft
Italy
Offline

I checked new fw.
All good, but I had no id on flight monitoring app, Drone Scanner and Air Sentinel. Looks strange...
4-13 08:37
Use props
at_stephan
lvl.1
Flight distance : 17467 ft
Germany
Offline

MichaelUbuntu64 Posted at 4-12 09:33
Everyone who has a problem during c1 request with the adress part go to:
https://repair.dji.com/mycase/myaddress
login with your credentials and put the correct adress inside.

Thanks, worked fine. Everything submited within 1 minute. Top!
4-14 02:10
Use props
gibecas
lvl.4
Flight distance : 3557047 ft
Italy
Offline

Zeb61 Posted at 4-13 08:37
I checked new fw.
All good, but I had no id on flight monitoring app, Drone Scanner and Air Sentinel. Looks strange...

A me drone scanner lo rileva correttamente
4-14 03:53
Use props
gibecas
lvl.4
Flight distance : 3557047 ft
Italy
Offline

Ho fatto print screen
WhatsApp Image 2024-04-14 at 14.15.36.jpeg
4-14 04:19
Use props
Zeb61
lvl.4
Flight distance : 151010 ft
Italy
Offline

Riprovato stasera. Nulla. Boh...
4-14 12:56
Use props
fansfc4edf12
lvl.1
Flight distance : 42736 ft
Luxembourg
Offline

Hi! I am trying to apply for C1 classification for my Air2S and getting a little desperate. I can't change my adress because every time I enter the address it returns a 'system error, try again' message. All updates are done.
What can I do? Thanks!
4-14 13:07
Use props
DJI Gamora
Administrator

Offline

dreamtuner Posted at 4-12 01:05
So is this possibly the last ever Firmware update for the Air 2S?

Hi, dreamtuner. Thank you for reaching out. We haven't received any notification regarding this. Currently, DJI Air 2S is still being supported. For any updates, please stay tuned to the latest news on our DJI official website at www.dji.com. Thank you for your valued support.
4-14 22:21
Use props
gibecas
lvl.4
Flight distance : 3557047 ft
Italy
Offline

Zeb61 Posted at 4-14 12:56
Riprovato stasera. Nulla. Boh...

Ciao io il test l'ho fatto con drone e controller RC-N1 più cellulare sony android mentre app drone scanner girava su un secondo cellulare android. Il drone era in volo a 3.5 metri di altezza...
4-14 23:06
Use props
DJI Gamora
Administrator

Offline

djiuser_6HQgrpVPkCwZ Posted at 4-12 02:19
just updated and try to ask for C1 Cert. - I´m living in Germany. Filling in the country code 049 ?? after all ended up with "System Error - Please try again later" for many times. I think I will give up here and asking for support

Hi, djiuser_6HQgrpVPkCwZ. Thank you for reaching out and we're sorry for the inconvenience.
1. Please check whether the current phone/RC app system language is consistent with the language of the country where you are located. You need to modify the Phone or RC system language to be consistent with the local language before filling in.
2. Please insert your address here: (https://repair.dji.com/mycase/myaddress). Works best on desktop computers. Afterward, please use the same account on the remote.
Hope this helps. If the issue persists, please let us know.
4-14 23:41
Use props
FabioV
Second Officer
Flight distance : 980066 ft
Italy
Offline

Zeb61 Posted at 4-14 12:56
Riprovato stasera. Nulla. Boh...

Stai usando un iPhone o un telefono Android ? Tieni presente che sui dispositivi Apple la capacità di ricevere alcuni tipi di segnale è limitata da restrizioni di sistema.
4-15 00:25
Use props
DJI Gamora
Administrator

Offline

MichaelUbuntu64 Posted at 4-12 09:33
Everyone who has a problem during c1 request with the adress part go to:
https://repair.dji.com/mycase/myaddress
login with your credentials and put the correct adress inside.

Thank you for sharing this, MichaelUbuntu64. We're glad that you were able to apply for C1 certification successfully. We hope that other users can apply successfully as well through your suggestion.
4-15 00:30
Use props
DJI Gamora
Administrator

Offline

elPaKo Posted at 4-12 09:43
[view_image]

After update I got error like on photo. Try to update on DJI Assistant and result was the same.

Hi, elPaKo. Thank you for reaching out and we're sorry for the inconvenience. Please try to restart the aircraft. If the issue persists, you may consider sending the unit in for a proper diagnosis. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. Your kind understanding is appreciated and thank you for your continued support.
4-15 00:50
Use props
Zeb61
lvl.4
Flight distance : 151010 ft
Italy
Offline

FabioV Posted at 4-15 00:25
Stai usando un iPhone o un telefono Android ? Tieni presente che sui dispositivi Apple la capacità di ricevere alcuni tipi di segnale è limitata da restrizioni di sistema.

Android. Nessuno dei dispositivi che ho riceve.
4-15 03:11
Use props
dji lonix
lvl.3
Flight distance : 136932 ft
Germany
Offline

fansfc4edf12 Posted at 4-14 13:07
Hi! I am trying to apply for C1 classification for my Air2S and getting a little desperate. I can't change my adress because every time I enter the address it returns a 'system error, try again' message. All updates are done.
What can I do? Thanks!

See Post #127.
4-15 04:36
Use props
djiuser_LIozbYv0TEjm
lvl.3

Portugal
Offline

I can't find the option in my rc to request c1 label.
4-15 05:21
Use props
Zeb61
lvl.4
Flight distance : 151010 ft
Italy
Offline

FabioV Posted at 4-15 00:25
Stai usando un iPhone o un telefono Android ? Tieni presente che sui dispositivi Apple la capacità di ricevere alcuni tipi di segnale è limitata da restrizioni di sistema.

Android by Samsung M30.
4-15 11:00
Use props
FabioV
Second Officer
Flight distance : 980066 ft
Italy
Offline

Zeb61 Posted at 4-15 11:00
Android by Samsung M30.

Ho cercato un po’ in giro: alcuni dispositivi Android pare abbiano problemi di compatibilità con le applicazioni di drone scanning.
4-15 12:35
Use props
Zeb61
lvl.4
Flight distance : 151010 ft
Italy
Offline

FabioV Posted at 4-15 12:35
Ho cercato un po’ in giro: alcuni dispositivi Android pare abbiano problemi di compatibilità con le applicazioni di drone scanning.

Nel we riprendo i test. Grazie.
4-15 20:34
Use props
dji lonix
lvl.3
Flight distance : 136932 ft
Germany
Offline

djiuser_LIozbYv0TEjm Posted at 4-15 05:21
I can't find the option in my rc to request c1 label.

Check if the latest version of the DJI Fly app (v1.13.0) is installed.
4-16 01:01
Use props
Zeb61
lvl.4
Flight distance : 151010 ft
Italy
Offline

Does somebody see "shipped" in the C1 labeling progress? I wish I could use Air 2S in my forthcoming holidays...
4-17 03:07
Use props
djiuser_LIozbYv0TEjm
lvl.3

Portugal
Offline

dji lonix Posted at 4-16 01:01
Check if the latest version of the DJI Fly app (v1.13.0) is installed.

I already have the option with the latest rc firmware 01.03.1400
4-17 03:15
Use props
lonix
lvl.3
Flight distance : 136932 ft
Germany
Offline

djiuser_LIozbYv0TEjm Posted at 4-17 03:15
I already have the option with the latest rc firmware 01.03.1400

DJI Fly App Must be Updates manually, See here:
https://forum.dji.com/forum.php? ... 550&pid=3288210
4-17 04:05
Use props
djiuser_8mhVbnL2h6Cx
New

South Africa
Offline

elPaKo Posted at 4-12 09:43
[view_image]

After update I got error like on photo. Try to update on DJI Assistant and result was the same.

Have you had any response to your query? I have exactly the same errors after installing new firmware?
4-18 11:14
Use props
djiuser_8mhVbnL2h6Cx
New

South Africa
Offline

My air 2s has stopped working after latest fw update. Same issue as another person on here. Gimbal, barometer etc issues.. see pic. Can we not go back to previous firmware?
4-18 21:34
Use props
elPaKo
lvl.2
Flight distance : 769245 ft
Poland
Offline

djiuser_8mhVbnL2h6Cx Posted at 4-18 11:14
Have you had any response to your query? I have exactly the same errors after installing new firmware?

Hello,

My Air2s is at DJI Service Center already.
Think You should do the same...
4-21 11:01
Use props
dito888
lvl.2
Flight distance : 2200919 ft
Germany
Offline

The max. flight altitude which can set, is disregarded with the new firmware.
I set the altitude to 120m, but the Air 2S climb to more than 140m.
Has anybody the same observation ?
4-27 07:56
Use props
DJI Gamora
Administrator

Offline

Zeb61 Posted at 4-17 03:07
Does somebody see "shipped" in the C1 labeling progress? I wish I could use Air 2S in my forthcoming holidays...

Hi, Zeb61. Thank you for reaching out. Through the whole application process, you can trace the application progress via the DJI Service Portal.
4-29 00:50
Use props
DJI Gamora
Administrator

Offline

djiuser_8mhVbnL2h6Cx Posted at 4-18 11:14
Have you had any response to your query? I have exactly the same errors after installing new firmware?

Hi, djiuser_8mhVbnL2h6Cx. Please try to restart the aircraft. If the issue persists, please send the unit in for a proper diagnosis. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Your kind understanding is appreciated and thank you for your continued support.
4-29 00:52
Use props
DJI Gamora
Administrator

Offline

dito888 Posted at 4-27 07:56
The max. flight altitude which can set, is disregarded with the new firmware.
I set the altitude to 120m, but the Air 2S climb to more than 140m.
Has anybody the same observation ?

Hi, dito888. Thank you for reaching out and we're sorry for the inconvenience. Can you please upload the flight record from the app? Once done, please provide us with your DJI Account and the specific flight record that has this issue for us to further check. We'll wait for your reply. Thank you.
4-29 01:14
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules