So is this possibly the last ever Firmware update for the Air 2S?

dreamtuner Posted at 4-12 01:05
So is this possibly the last ever Firmware update for the Air 2S?

Maybe some tuning for C1 compliance may be required in the future. But for sure I do not expect any new features (waypoints, for instance).

just updated and try to ask for C1 Cert. - I´m living in Germany. Filling in the country code 049 ?? after all ended up with "System Error - Please try again later" for many times. I think I will give up here and asking for support

djiuser_6HQgrpVPkCwZ Posted at 4-12 02:19
just updated and try to ask for C1 Cert. - I´m living in Germany. Filling in the country code 049 ?? after all ended up with "System Error - Please try again later" for many times. I think I will give up here and asking for support

You country code should be 0049, not 049. I was successful adding a valid address after trying several times, but from the PC, not from the controller. Then I used the controller for finalising the request, using the address added from the PC.

FabioV Posted at 4-12 02:30
You country code should be 0049, not 049. I was successful adding a valid address after trying several times, but from the PC, not from the controller. Then I used the controller for finalising the request, using the address added from the PC.

I also tested ver often and now with 0049.Everytime "System Error Please try again later
Perhaps DJI could check if there is a problem on their side?
I will retest it at the weekend ...

Regards

at_stephan Posted at 4-12 02:54
I also tested ver often and now with 0049.Everytime "System Error Please try again later
Perhaps DJI could check if there is a problem on their side?
I will retest it at the weekend ...

I think it's only matter of server workload ... Many people were experiencing that issue and, after trying few (or many ...) times they solved.

Everyone who has a problem during c1 request with the adress part go to:
https://repair.dji.com/mycase/myaddress
login with your credentials and put the correct adress inside.
Then go back to the fly app and everything will work fine ;)

After update I got error like on photo. Try to update on DJI Assistant and result was the same.

no one from dji is answering why the drone suddenly stops working after the update... shame on dji

elPaKo Posted at 4-12 23:35
no one from dji is answering why the drone suddenly stops working after the update... shame on dji

This is a forum, not a support service. If you are experiencing issues, the best way is to open a service ticket

Hahahaha

Problem is with firmware not hardware. How can you explain why some users have same problem after flashing??? Tell us !
And why can't we roll back to prevoius firmware???

I checked new fw.
All good, but I had no id on flight monitoring app, Drone Scanner and Air Sentinel. Looks strange...

MichaelUbuntu64 Posted at 4-12 09:33
Everyone who has a problem during c1 request with the adress part go to:
https://repair.dji.com/mycase/myaddress
login with your credentials and put the correct adress inside.

Thanks, worked fine. Everything submited within 1 minute. Top!

Zeb61 Posted at 4-13 08:37
I checked new fw.
All good, but I had no id on flight monitoring app, Drone Scanner and Air Sentinel. Looks strange...

A me drone scanner lo rileva correttamente

Ho fatto print screen

Riprovato stasera. Nulla. Boh...

Hi! I am trying to apply for C1 classification for my Air2S and getting a little desperate. I can't change my adress because every time I enter the address it returns a 'system error, try again' message. All updates are done.
What can I do? Thanks!

dreamtuner Posted at 4-12 01:05
So is this possibly the last ever Firmware update for the Air 2S?

Hi, dreamtuner. Thank you for reaching out. We haven't received any notification regarding this. Currently, DJI Air 2S is still being supported. For any updates, please stay tuned to the latest news on our DJI official website at www.dji.com. Thank you for your valued support.

Zeb61 Posted at 4-14 12:56
Riprovato stasera. Nulla. Boh...

Ciao io il test l'ho fatto con drone e controller RC-N1 più cellulare sony android mentre app drone scanner girava su un secondo cellulare android. Il drone era in volo a 3.5 metri di altezza...

djiuser_6HQgrpVPkCwZ Posted at 4-12 02:19
just updated and try to ask for C1 Cert. - I´m living in Germany. Filling in the country code 049 ?? after all ended up with "System Error - Please try again later" for many times. I think I will give up here and asking for support

Hi, djiuser_6HQgrpVPkCwZ. Thank you for reaching out and we're sorry for the inconvenience.
1. Please check whether the current phone/RC app system language is consistent with the language of the country where you are located. You need to modify the Phone or RC system language to be consistent with the local language before filling in.
2. Please insert your address here: (https://repair.dji.com/mycase/myaddress). Works best on desktop computers. Afterward, please use the same account on the remote.
Hope this helps. If the issue persists, please let us know.

Zeb61 Posted at 4-14 12:56
Riprovato stasera. Nulla. Boh...

Stai usando un iPhone o un telefono Android ? Tieni presente che sui dispositivi Apple la capacità di ricevere alcuni tipi di segnale è limitata da restrizioni di sistema.

MichaelUbuntu64 Posted at 4-12 09:33
Everyone who has a problem during c1 request with the adress part go to:
https://repair.dji.com/mycase/myaddress
login with your credentials and put the correct adress inside.

Thank you for sharing this, MichaelUbuntu64. We're glad that you were able to apply for C1 certification successfully. We hope that other users can apply successfully as well through your suggestion.

elPaKo Posted at 4-12 09:43
[view_image]

After update I got error like on photo. Try to update on DJI Assistant and result was the same.

Hi, elPaKo. Thank you for reaching out and we're sorry for the inconvenience. Please try to restart the aircraft. If the issue persists, you may consider sending the unit in for a proper diagnosis. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. Your kind understanding is appreciated and thank you for your continued support.

FabioV Posted at 4-15 00:25
Stai usando un iPhone o un telefono Android ? Tieni presente che sui dispositivi Apple la capacità di ricevere alcuni tipi di segnale è limitata da restrizioni di sistema.

Android. Nessuno dei dispositivi che ho riceve.

fansfc4edf12 Posted at 4-14 13:07
Hi! I am trying to apply for C1 classification for my Air2S and getting a little desperate. I can't change my adress because every time I enter the address it returns a 'system error, try again' message. All updates are done.
What can I do? Thanks!

See Post #127.

I can't find the option in my rc to request c1 label.

FabioV Posted at 4-15 00:25
Stai usando un iPhone o un telefono Android ? Tieni presente che sui dispositivi Apple la capacità di ricevere alcuni tipi di segnale è limitata da restrizioni di sistema.

Android by Samsung M30.

Zeb61 Posted at 4-15 11:00
Android by Samsung M30.

Ho cercato un po’ in giro: alcuni dispositivi Android pare abbiano problemi di compatibilità con le applicazioni di drone scanning.

FabioV Posted at 4-15 12:35
Ho cercato un po’ in giro: alcuni dispositivi Android pare abbiano problemi di compatibilità con le applicazioni di drone scanning.

Nel we riprendo i test. Grazie.

djiuser_LIozbYv0TEjm Posted at 4-15 05:21
I can't find the option in my rc to request c1 label.

Check if the latest version of the DJI Fly app (v1.13.0) is installed.

Does somebody see "shipped" in the C1 labeling progress? I wish I could use Air 2S in my forthcoming holidays...

dji lonix Posted at 4-16 01:01
Check if the latest version of the DJI Fly app (v1.13.0) is installed.

I already have the option with the latest rc firmware 01.03.1400

djiuser_LIozbYv0TEjm Posted at 4-17 03:15
I already have the option with the latest rc firmware 01.03.1400

DJI Fly App Must be Updates manually, See here:
https://forum.dji.com/forum.php? ... 550&pid=3288210

elPaKo Posted at 4-12 09:43
[view_image]

After update I got error like on photo. Try to update on DJI Assistant and result was the same.

Have you had any response to your query? I have exactly the same errors after installing new firmware?

My air 2s has stopped working after latest fw update. Same issue as another person on here. Gimbal, barometer etc issues.. see pic. Can we not go back to previous firmware?

djiuser_8mhVbnL2h6Cx Posted at 4-18 11:14
Have you had any response to your query? I have exactly the same errors after installing new firmware?

Hello,

My Air2s is at DJI Service Center already.
Think You should do the same...

The max. flight altitude which can set, is disregarded with the new firmware.
I set the altitude to 120m, but the Air 2S climb to more than 140m.
Has anybody the same observation ?

Zeb61 Posted at 4-17 03:07
Does somebody see "shipped" in the C1 labeling progress? I wish I could use Air 2S in my forthcoming holidays...

Hi, Zeb61. Thank you for reaching out. Through the whole application process, you can trace the application progress via the DJI Service Portal.

djiuser_8mhVbnL2h6Cx Posted at 4-18 11:14
Have you had any response to your query? I have exactly the same errors after installing new firmware?

Hi, djiuser_8mhVbnL2h6Cx. Please try to restart the aircraft. If the issue persists, please send the unit in for a proper diagnosis. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Your kind understanding is appreciated and thank you for your continued support.

dito888 Posted at 4-27 07:56
The max. flight altitude which can set, is disregarded with the new firmware.
I set the altitude to 120m, but the Air 2S climb to more than 140m.
Has anybody the same observation ?

Hi, dito888. Thank you for reaching out and we're sorry for the inconvenience. Can you please upload the flight record from the app? Once done, please provide us with your DJI Account and the specific flight record that has this issue for us to further check. We'll wait for your reply. Thank you.