I just purchased a Mavic Air 2 and it won’t connect with a perfectly functioning iPhone 8 Plus running iOS 15.5. Firmware on the Mavic is all updated. Appears to be connected (I can move the camera) but the display on iPhone says not connected to RC. Works using my iPad Pro and my wife’s iPhone Xr. Any ideas?
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please try to uninstall and reinstall the DJI Fly app on the said mobile device to see if the issue persists? Please keep us posted. Thank you.
DJI Paladin Posted at 6-18 22:49
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please try to uninstall and reinstall the DJI Fly app on the said mobile device to see if the issue persists? Please keep us posted. Thank you.
I spent several hours trying to get it to work by uninstalling and reinstalling the DJI Fly App on the iPhone 8 plus before trying my iPad Pro and my wife's iPhone Xr. I tried rebooting my iPhone 8 plus this morning and that seems to have remedied the problem.
RV8MavicDriver Posted at 6-19 03:16
I spent several hours trying to get it to work by uninstalling and reinstalling the DJI Fly App on the iPhone 8 plus before trying my iPad Pro and my wife's iPhone Xr. I tried rebooting my iPhone 8 plus this morning and that seems to have remedied the problem.
Thank you for keeping us posted. We're glad that you have already managed to isolate the said issue. Please don't hesitate to reach us if you have other inquiries. Have a good one!