DJI Diana
Administrator
Flight distance : 2408 ft
Online
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Hi, there. We apologize for the unpleasant experience. After checking, this machine has encountered logistics exception issues before, which is why we locked it while investigating with the courier company to protect our customer's interests. We have compensated the original owner.
We understand you are innocent. May I know where you ordered it? We highly suggest you request a refund from your reseller. If the reseller refuses, we suggest reporting him to the local police to protect your interests. Please notify the reseller that this machine belongs to DJI. Please kindly let them return it to DJI and refund or replace it for you. Thank you. |
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