Zoltan Fuzesi
lvl.1
Flight distance : 218235 ft
Hungary
Offline
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DAFlys Posted at 6-19 23:25
In the fly app tap profile, and on the right hand side near the bottom there is find my drone, it will show you where it last was recorded.
That is what I used plus the gps coordinates I received from the DJI support. Interestingly there was about 20 metres difference between the two spots on the map (between the RC and google maps) however the bush and trees were so huge there that it was impossible to find the drone even that we tried several days, pushing down the grass, flying over the area and searching it with another drone... still no luck.
But thanks to great customer service at DJI, they investigated my case and since it was flying under GPS control but crashed because of an unexpected engine failure, I got a Flyaway case and as a result they sent me a brand new drone and even a memory card that was also lost in the aircraft as well!
I got all the help I could ever needed. I have never seen such a great customer service ever, with any other companies! Thank you DJI!
And as a thank you, I just purchased the new double DJI MIC instead of the Rode Wireless II which I planned first, and also DJI care for my mini 3 pro just in case I might do something stupid in the air next time, and not the drone who decides to commit suicide. Just for you guys to know at DJI, it is worth to stand behind your products and care about your customers! |
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