Purchased a pre-owned AIR 2 from a friend.

RC operates the Aircraft.

Keep getting message about Binding RC to to aircraft to activate DJI Care on each boot up of the DJI Fly App. Iphone 8S.

I click BIND NOW even though the aircraft is no longer in warranty period.

Goes to next screen where all I can do is click NEXT.

I click NEXT.

Message. Aircraft Firmware out of date. Update FW to latest version.

Click back arrow (<) upper left corner.

Click GO FLY.

Click three dots upper right corner of screen.

Click ABOUT.

Checked aircraft FW. Is current.

Click UPDATE. Confirmed FW is CURRENT.

NOTICED RC Firmware is BLANK..  No Version Number is displayed

Scrolled down screen.

NOTICED Remote Controller SN is BLANK.

Downloaded DJI Assistant 2 For Consumer Drones.

Connect aircraft to PC with USB cable.

REFRESHED aircraft FW.  NO PROBLEMS.

Connected RC to PC with USB Cable.

PC/DJI Assistant recognizes RC.

Click UPDATE FW.

ERROR > SERVER EXCEPTION (2-0) PLEASE RETRY.

Pressing RETRY simply cycles back to the SEVER EXCEPTION ERROR.

Shutdown DJI App.

Opened LITCHI App.

RC Firmware is shown as 01.00.0340

Removed DJI App from phone.

Rebooted iPhone.

Re-installed DJI Fly app.

Same problem.

Suggestions????

just connected my iPad Mini, and went through the same process.

Same issue.

same problem here! DJI doesn't care I guess... I bought mine just 7 days ago and I believe I won't have support for MA2. I did a lot of research on this these last few days and I didn't find any solution....

PaulokoBR Posted at 6-19 11:55
same problem here! DJI doesn't care I guess... I bought mine just 7 days ago and I believe I won't have support for MA2. I did a lot of research on this these last few days and I didn't find any solution....

One has said they got past this error by using an Android device to update.  I'm using Apple device.

WW4DX Posted at 6-20 02:21
One has said they got past this error by using an Android device to update.  I'm using Apple device.

I'm using apple and windows 10 here....

PaulokoBR Posted at 6-20 05:21
I'm using apple and windows 10 here....

I'm a LINUX guy, but do have WINDOZE 10 also.

Using Windoze 10 with DJI Assistant 2.

WW4DX Posted at 6-20 05:23
I'm a LINUX guy, but do have WINDOZE 10 also.

Using Windoze 10 with DJI Assistant 2.

Today I tested it on a computer with windows server.
Unsuccessful again...

Is there someone from dji to help us?

PaulokoBR Posted at 6-20 13:22
Is there someone from dji to help us?

Silence speaks VOLUMES, doesn't it?

Same problem here…