DJI Susan
Administrator
Online
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Hi Clive, sorry to read about your issue. Could you please provide a screenshot of the error message for further confirmation?
At the same time, you may check if there is anything stuck on the upward sensor, try to restart the drone multiple times and refresh the firmware via DJI Assistant 2.
Noticed that the drone experienced a crash landing, we will suggest sending the drone back to us for a comprehensive check.
You can click https://www.dji.com/us/service/repair to start an online repair case. |
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