Steven Parker
lvl.2
Flight distance : 252402 ft
United Kingdom
Offline
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DJI Stephen Posted at 6-22 20:17
Hello there Steven Parker. I am sorry for the trouble this has caused and thank you for reaching out. May we please know before getting an error message ( Code : 40011 ) on the the DJI Fly application did your DJI Mini 2 ever encounter a crash or hard landing? Kindly please try to restart the DJI drone and calibrate the gimbal once again to see if the issue will persist. If the issue persists, I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do our best to help you and give out the best resolution for the said issue. Again, I am sorry for the trouble and thank you. Thanks Stephen . I have already posted 2 or 3 requests prior to the forum post and I still haven’t heard from anyone other than yourself |
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