Hello i have a open case with DJI and already received a email that is shipped by DHL. But already pass 2 days and not any update in tracking number. Is normal?

Hi Madureira, I will double-check with the corresponding team and provide you with an update as soon as possible.

DJI Susan Posted at 6-24 05:58
Hi Madureira, I will double-check with the corresponding team and provide you with an update as soon as possible.

You need some information about the case number?

Madureira Posted at 6-24 06:04
You need some information about the case number?

I was able to get the case number from your forum account. I sent you an update through PM, please check.

DJI Susan Posted at 6-24 06:17
I was able to get the case number from your forum account. I sent you an update through PM, please check.

How i can find Pm mensage?

Madureira Posted at 6-24 06:23
How i can find Pm mensage?

You may need to use a browser on the computer.
Or I will post it here. DHL will be collecting the package soon and there will be an update then. Sorry for the waiting.